“…To do an emotional orientation analysis means to conduct an analysis of the text, which involves the feelings and personal experiences of the customers. Emotion dictionary ( Cochrane et al, 2022 ; Jang, Choi & Kim, 2022 ), machine learning ( Kalaiarasi & Maheswari, 2021 ; Vadhnani & Singh, 2022 ; Yalsavar et al, 2022 ), and deep learning ( Strawn, 2022 ; Stultz, 2021 ; Paguada et al, 2022 ) are some of the technologies that are frequently utilized in the numerous research projects that are conducted on text emotion analysis both in the United States and internationally. Alswaidan & Menai (2020) examines and compares four distinct approaches to recognizing the emotions conveyed in written text: a rule-based approach, a classical learning approach, a depth learning approach, and a hybrid approach.…”