“…Savage and Dale L. Sullivan's textbook (2001); rather, they write their own case studies to share with their classmates and use as reflective development tools. Using cases in TPC is a well-documented approach to teaching problem solving, critical thinking, and decision making (Balzotti & Hansen, 2019;Mara, 2006;Pennell & Miles, 2009), but little attention has been paid to having students write their own cases. Having students write their own cases asks them to reflect on their own soft skill development and to see how workplace problems are often embedded in a web of communication, collaboration, and "people" issues.…”