“…According to the literature, these complex conditions have been characterized by globalization, current management practices in the market, the recent economic crisis, changes in consumer preferences, strong and unpredictable fluctuations in demand and supply, more frequent changes in internal and external environments, the complexity of the value network, emerging technological solutions, changes in government regulations and the power shift towards customer interaction and partner networks Dreyer and Grønhaug 2012;Hitt et al 1998;Schön 2012;Thomas 2014). In the words of Herrmann (2010, p. 1050), 'With increasingly intense competition, shrinking product cycles, accelerated technological breakthroughs, and progressively greater globalization, the business arena may best be described as being in a chronic state of flux, with continual variation in its external environment'.…”