Plastic and Reconstructive Surgery Resident Indigent Care Clinic Optimization by Improving “No-Show” Rates
Jordan A. Bilezikian,
Robert M. Kimmel,
Todd E. Thurston
Abstract:Absenteeism among clinical patients is a significant source of inefficiency in the modern American health care system. Routine absenteeism limits access to care for indigent patients, thus providing additional strain on the health care system and timely administration of care.
This quality improvement project set out to quantify, understand, and potentially reduce patient absenteeism in our weekly plastic and reconstructive surgery resident indigent care clinic. One year prior to our study was retros… Show more
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