Planning and Control of Environmental Performance in Hotels

Jiménez, Jerónimo de Burgos; Cano-Guillén, Carlos Jesús; Céspedes‐Lorente, José

doi:10.1080/09669580208667163

Cited by 26 publications

(13 citation statements)

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“…The role of performance management systems (PMSs) is to enable the definition of objectives to be fulfilled by management towards sustainability outcomes. This allows firms to identify critical areas, define Key Performance Indicators (KPIs), and efficiently distribute scarce resources [53][54][55].…”

Section: Measurementmentioning

confidence: 99%

Sustainability Reporting and Performance Measurement Systems: How do Small- and Medium-Sized Benefit Corporations Manage Integration?

Nigri

Baldo

2018

Sustainability

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Benefit Corporations and B Corps represent alternative models of enterprise, often referred to as “hybrid companies” that bridge the for-profit and not-for-profit models. Italy is the first country outside the USA to pass Benefit Corporation legislation and introduce the Società Benefit. A large number of Italian Benefit Corporations are small- and medium-sized companies (SMEs), since SMEs are widespread within the entrepreneurial fabric and have great relevance in the Italian socio-economic context. A key issue in the emerging debate on small- and medium-sized Benefit Corporations concerns how these companies—with limited reach and considerable financial and human resource constraints—can effectively absorb their added social responsibility. In particular, such firms need to manage their dual mission, integrate social and environmental goals in their business model, and incorporate accountability mechanisms, all while scaling up and garnering the necessary resources to be economically competitive. Starting from these premises, this paper focuses on the performance measurement and reporting systems that are adopted by SMEs that are also Benefit Corporations, and investigates whether benefit impact assessment indicators integrate into an overall sustainability performance management system. To achieve this goal, an exploratory case-based analysis on seven small- and medium-sized Italian-certified Benefit Corporations is presented.

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Section: Measurementmentioning

confidence: 99%

Sustainability Reporting and Performance Measurement Systems: How do Small- and Medium-Sized Benefit Corporations Manage Integration?

Nigri

Baldo

2018

Sustainability

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“…The design of the questionnaire was based on the literature on water use and conservation measures (Bohdanowicz, 2005;Bohdanowicz and Martinac, 2007;Carmona-Moreno et al, 2004;De Burgos-Jiménez et al, 2002;Deng and Burnett, 2002;Erdogan and Baris, 2007;González and León, 2001;Mensah, 2006;Molina-Azorín et al, 2009;Trung and Kumar, 2005), as well as on existing grey literature on best practices in water management. A first draft was reviewed by experts in water and drought, business management, and the tourism-hospitality sector.…”

Section: Methodsmentioning

confidence: 99%

Water consumption patterns of hotels and their response to droughts and public concerns regarding water conservation: The case of the Barcelona hotel industry during the 2007-2008 episode

Dinarès

Saurı́

2015

dag

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Water supply is a constraining factor in many mass tourist destinations, such as those of the Mediterranean region. Intensifying and increasingly frequent droughts in the context of climate change raise concerns about the sustainability of the tourist sector. Does the hotel sector respond to such concerns, and if yes, how? How do drought episodes affect the adoption of conservation practices and how may adaptive responses differ according to the characteristics of hotel establishments? We survey hotel managers in the Mediterranean city of Barcelona and analyze the annual water consumption of the hotels in the city over a period of 10 years, including four drought events. We find that droughts act as drivers of technological and behavioral change, with the effects being more pronounced in higher star hotels. Drought regulations issued by the government appear to send important signals to the hotel industry, and trigger the adoption of conservation measures. Hotel heterogeneity should be taken into account in future analysis and policy design.

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“…In addition, conducting an audit can be a costly, disruptive and time-consuming exercise entailing the use of external consultants and expensive technical solutions to correct deficiencies (Spedding et al 1993;Ding and Pigram 1995;Goodall1995;de Burgos-Jimenez et al 2002). Another problem related to implementing environmental audit practices in tourism is that environmental legislation and regulations are inconsistent and will vary from country to country and from location to location (Ding and Pigram 1995;Goodall1995;Diamantis 1999).…”

Section: Discussionmentioning

confidence: 97%

“…Another problem related to implementing environmental audit practices in tourism is that environmental legislation and regulations are inconsistent and will vary from country to country and from location to location (Ding and Pigram 1995;Goodall1995;Diamantis 1999). As a result, environmental audits are usually conducted on a voluntary basis as a form of self-regulation (Ding and Pigram 1995;de Burgos-Jimenez et al 2002). Many tourism organizations and locations simply do not bother to endorse such programmes because there is no external pressure to do so.…”

Section: Discussionmentioning

confidence: 99%

“…Mieczkowski (1995) notes that providing a high quality tourism product cannot be expected without a high quality environment, and tourists will stay away from a destination where the environment is perceived as being damaged or degraded. Even the occurrence of a natural disaster, such as a hurricane or earthquake, can leave the mistaken impression that the natural beauty of a tourism location has been permanently affected (de Burgos-Jimenez et al 2002).…”

Section: Tourism and Environment Are Synonymousmentioning

confidence: 99%

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