Pitfalls in the application of analytic hierarchy process to performance measurement

Peters, Malte L.; Zelewski, Stephan

doi:10.1108/00251740810890203

Cited by 22 publications

(6 citation statements)

References 31 publications

(45 reference statements)

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“…Actually, AHP is not a suitable tool for performance analysis. Some pitfalls in the application of AHP technique to performance measurement have been reported by Peters and Zelewski, 56 having said that, AHP can be useful for constructing the inputÀoutput values for using in DEA or similar techniques.…”

Section: Resultsmentioning

confidence: 99%

Efficiency Analysis of Provincial Departments of Physical Education in Iran

Soleimani-Damaneh

Soleimani-damaneh

Hamidi

2012

Int. J. Info. Tech. Dec. Mak.

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In many countries, including Iran, Provincial Departments of Physical Education try to develop the athletic sports and sports for all in their related areas (state), using the government resources. Their success rate has always been an important subject for the top sports managers of country. In this paper we use data envelopment analysis (DEA) and analytic hierarchy process (AHP) techniques for analyzing the performance of physical education organizations in Iran. Some convex and nonconvex DEA models have been used. Afterwards, we have used the Shannon's entropy for aggregating the results obtained from di®erent models and providing ā nal e±ciency score (FES) and a uni¯ed ranking. It can be seen that, in the ranking approach provided in this paper the most productive scale size (MPSS) units have the best rank (see Proposition 1). Our¯ndings reveal that the average of FESs of the states is 0.472635 and 50% of the states have an FES more than this average. Classifying the sates to¯ve e±ciency classes, \Excellent, Good, Middle, Weak and Very Weak", the percentage of the states belonging to these classes are 6.7, 30, 16.6, 36.7 and 10, respectively. Also, some correlation and di®erence studies have been carried out using the Pearson's correlation and student's t-tests. Finally, comparisons between the results of some relevant existing publications and those given in the present paper are addressed.

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Section: Resultsmentioning

confidence: 99%

Efficiency Analysis of Provincial Departments of Physical Education in Iran

Soleimani-Damaneh

Soleimani-damaneh

Hamidi

2012

Int. J. Info. Tech. Dec. Mak.

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“…These are used to evaluate a predetermined number of alternatives. All the elements in a particular cluster of the hierarchy are compared in a pair wise sub goals that may require quantitative and qualitative fashion with respect to their contribution or importance for the root of the cluster (Saaty, 1990, Petkov et.al.,2007, Peters et al, 2008. It is being used in a variety of applications.…”

Section: Mcdm Methodsmentioning

confidence: 99%

Maintenance Preventive Analysis in Additive Manufacturing Equipment using Analytic Hierarchy Process

Ayala

Herrera

2021

Preprint

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Maintenance preventive (PM) on equipment is a very important issue for an effective manufacturing system, since the improper MP might cause many problems affecting productivity, precision, flexibility and quality of the products negatively. On the other hand, analysis of MP equipment among many alternatives can be a multicriteria decision making (MCDM) problem. In this study, an integrated approach which employs analytic hierarchy process (AHP) and preference ranking elements, is proposed for the MP equipment of 3D printer machine. The AHP is used to analyze the structure of the equipment problems and to determine weights of the criteria, and this method is used to obtain final ranking. Proposed approach is applied to a problem of 3D printer machines to be established a MP strategy.

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“…Ishizaka and Labib (2011) highlight that people in AHP studies tend to give better reflective opinions when comparing two alternatives and when they are not pressured to compare more pairs because of additional alternatives. Peters and Zelewski (2008) agree that it is time-consuming for the respondents to do the comparison when there are more alternatives. Thus, in this study, the AHP model only includes two of today's most popular social networking sites as the alternatives, namely Facebook and Twitter (Nielsen, 2012).…”

Section: Research Methodology Analytic Hierarchy Process (Ahp)mentioning

confidence: 99%

How Do Students Select Social Networking Sites? An Analytic Hierarchy Process (Ahp) Model

Tang

Ngerng

2015

ijcse

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Social networking sites are popular among university students, and students today are indeed spoiled for choice. New emerging social networking sites sprout up amid popular sites, while some existing ones die out. Given the choice of so many social networking sites, how do students decide which one they will sign up for and stay on as an active user? The answer to this question is of interest to social networking site designers and marketers. The market of social networking sites is highly competitive. To maintain the current user base and continue to attract new users, how should social networking sites design their sites? Marketers spend a fairly large percent of their marketing budget on social media marketing. To formulate an effective social media strategy, how much do marketers understand the users of social networking sites? Learning from website evaluation studies, this study intends to provide some answers to these questions by examining how university students decide between two popular social networking sites, Facebook and Twitter. We first developed an analytic hierarchy process (AHP) model of four main selection criteria and 12 sub-criteria, and then administered a International Journal of Cyber Society and Education 82 questionnaire to a group of university students attending a course at a Malaysian university. AHP analyses of the responses from 12 respondents provided an insight into the decision-making process involved in students' selection of social networking sites. It seemed that of the four main criteria, privacy was the top concern, followed by functionality, usability, and content. The sub-criteria that were of key concern to the students were apps, revenue-generating opportunities, ease of use, and information security. Between Facebook and Twitter, the students thought that Facebook was the better choice. This information is useful for social networking site designers to design sites that are more relevant to their users' needs, and for marketers to craft more effective marketing communications strategies.

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Pitfalls in the application of analytic hierarchy process to performance measurement

Cited by 22 publications

References 31 publications

Efficiency Analysis of Provincial Departments of Physical Education in Iran

Efficiency Analysis of Provincial Departments of Physical Education in Iran

Maintenance Preventive Analysis in Additive Manufacturing Equipment using Analytic Hierarchy Process

How Do Students Select Social Networking Sites? An Analytic Hierarchy Process (Ahp) Model

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