“…Responding PROMs were viewed as generating a range of responses in patient management. Response strategies included: intervention where issues were identified [26,27,32,35,46]; adoption of a more holistic management approach [40,42,45,50]; modification of communication approaches [30,32,39,47,54,56]; and the promotion of patient self-management [44,53]. Study findings also raised the fear that PROMs could bring up issues for which no adequate response existed, particularly in relation to financial difficulties, psychological issues and fatigue [10,28,34,37]: I find it very hard to discuss finances with patients, especially when it comes to, "they say I'm not entitled to any benefits", and I'm thinking, "well I can't do anything about that unfortunately".…”