Abstract:their uninsured status. The current study aimed to evaluate the effect of new health system from the perspective of the insured students one year after program implementation. METHODS: Based on the Chinese Customer Satisfaction Index and review of the literatures, we built a satisfaction evaluation system for URMS of university students, with one first-level, 7 second-level (Latent variable, xm) and 24 third-level indicators (Explicit variable, yn) to be scored on a five-point Likert-type scale. After pilot te… Show more
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