Physicians’ Progress Notes

Bansler, Jørgen P.; Havn, Erling C.; Mønsted, Troels; Schmidt, Kjeld; Svendsen, Jesper Hastrup

doi:10.1007/978-1-4471-5346-7_7

Cited by 9 publications

(6 citation statements)

References 36 publications

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“…Bansler et al, attributing questioning practice also to scientists, draws similarities between the clinicians progress notes in the domain of health, to the practice of research: "In a way that is similar to a scientific community ' (Bansler et al 2013). The argument that data is "counterpoised", at certain points in the patient trajectory (or biography), resonates well with how the G&G gradually build interpretations from the historical archive.…”

Section: Accumulationmentioning

confidence: 97%

“…In a more recent work, Bansler et al explains how CSCW studies over the last decade has shown how the medical record is "complex and variegated" and that studies has focused on "the coordinative practices of clinical staff with special emphasis on the role of the medical record in these practices", and the medical record is best viewed as "an ecology of artifacts" and a "heterogeneous assembly of specialized representational and coordinative artifacts" (Bansler et al 2013). These characteristics are similar to those of II.…”

Section: Coordinationmentioning

confidence: 99%

See 1 more Smart Citation

A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration

Mikalsen

2014

COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France

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It is well rehearsed in the fields of CSCW and IS that the relationship between the social and the material is bi-directional and shaped locally. But what happens when knowledge work is stretched across space and time, and the practice of today relies on actions and reflections done elsewhere and at different times? This paper presents an on-going case study of oil and gas exploration that takes steps to shed light on this emerging issue. I argue the relevance of framing the process of generating interpretations in oil and gas exploration in terms of information infrastructures. The case is representative for other cases where practitioners´ reflections cannot immediately be confirmed by empirical observation. Through a discussion on the concepts of coordination and accumulation across the dimensions of space and time, I outline how an able information infrastructure in this domain must balance the dualism of the concepts of naturalisation and historification.

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Section: Accumulationmentioning

confidence: 97%

Section: Coordinationmentioning

confidence: 99%

A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration

Mikalsen

2014

COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France

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“…One of the ways that CSCW and HCI researchers have approached these socio-technical questions of how to understand and design for settings where computational and social resources intertwine is through the concept of infrastructures [e.g., 14,34,43,44,60,62,63,70]. Infrastructuring has been further developed as a concept in recent scholarship, which has shifted focus from 'building' information systems to 'building' capacities, including agency, within different community settings [2,7,8,21,25,36,47,48].…”

Section: Designing For Civic Participation In Professional Workmentioning

confidence: 99%

Assembling the Case

Møller

Fitzpatrick

Dantec

2019

Proc. ACM Hum.-Comput. Interact.

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This study examines caseworkers' and citizens' interactions when assembling resource development applications for citizens with serious health and personal issues. As with other types of welfare schemes, the application serves as a mechanism of both support and control. From our study, we illustrate how an increased reliance on data is transforming the citizen-caseworker interaction in social welfare. We characterize this transformation as 'datafication': a phenomenon where the increased reliance on data for decision-support across contexts of data production makes it challenging for individual citizens to contest or correct data-born accounts of their situation. Our contribution is two-fold: first, we empirically characterize the citizen-caseworker interaction in the application process. Second, we discuss how citizens' private resourcing complements the formal application process and provides them with strategies to give authority to their case and exercise personal autonomy. The private resourcing practices we observed show how integrating supplementary accounts from citizens into the systems that caseworkers rely on could make citizens' experiences and social context legible. This in turn has policy and technology design implications as public services increasingly introduce data-driven modes of case management.

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“…Because work needs to be prioritized, scheduled and negotiated according to the spatial [6] and temporal [5,35] dimensions of the hospital information infrastructure, another strategy relies on the use of cognitive artifacts (e.g., doctor's progress notes [3], whiteboards [50], handover sheets [40]) to support clinical [36] and non-clinical [12,24,49] work practices. Certain cognitive artifacts such as work and booking schedules or whiteboards act as coordination mechanisms [39] and boundary objects [26], supporting the prioritization of tasks while also providing an overview of the situation at hand.…”

Section: Strategies To Support Hospital Cooperative Workmentioning

confidence: 99%

“…According to the responses of questionnaires, the task requesters agreed that the process of ordering a task is easy (µ=4. 3), and that it is easier to hand over correct information than before (µ=3.4), and that there are fewer misunderstandings (µ=3.6). Although PLog facilitates the booking task, we have also noticed situations in which a task requester would contact an orderly passing by the department to request a task, rather than booking through the system as shown by the following observation:…”

Section: Changes In Booking Tasks -The Requestermentioning

confidence: 99%

Accounting for the Invisible Work of Hospital Orderlies

Stisen

Verdezoto

Blunck

et al. 2016

Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work &Amp; Social Computing

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The cooperative, invisible non-clinical work of hospital orderlies is often overlooked. It consists foremost of transferring patients between hospital departments. As the overall efficiency of the hospital is highly dependent on the coordination of the work of orderlies, this study investigates the coordination changes in orderlies' work practices in connection to the implementation of a workflow application at the hospital. By applying a mixed methods approach (both qualitative and quantitative studies), this paper calls for attention to the changes in orderlies' coordination activities while moving from a manual and centralized form to a semi-automatic and decentralized approach after the introduction of the workflow application. We highlight a set of cross-boundary (spatial and organizational) informationsharing breakdowns and the challenges of orderlies in maintaining local and global coordination. We also present design recommendations for future design of coordination tools to support orderlies' work practices.

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Physicians’ Progress Notes

Cited by 9 publications

References 36 publications

A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration

A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration

Assembling the Case

Accounting for the Invisible Work of Hospital Orderlies

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