Physical Environments and Employee Reactions: Effects of Stimulus-Screening Skills and Job Complexity.

Oldham, Greg R.; Kulik, Carol T.; Stepina, Lee P.

doi:10.2307/256397

Cited by 86 publications

(35 citation statements)

References 12 publications

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“…Ultimately, technical difficulties may decrease learning and increase attrition from training. However, research suggests that there is variability in how people respond to interruptions and some people are more sensitive to interruptions than others (Jett & George, 2003;Kirmeyer, 1988;Oldham, Kulik, & Stepina, 1991). We contribute to this research stream by examining whether pretraining motivation moderates the effects of technical difficulties on learning and attrition.…”

Section: An Overview Of Technical Difficulties and Workplace Interrupmentioning

confidence: 99%

The effects of technical difficulties on learning and attrition during online training.

Sitzmann¹,

Ely²,

Bell³

et al. 2010

Journal of Experimental Psychology: Applied

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Although online instruction has many potential benefits, technical difficulties are one drawback to the increased use of this medium. A repeated measures design was used to examine the effect that technical difficulties have on learning and attrition from voluntary online training. Adult learners (N = 530) were recruited online and volunteered to participate in a four-hour training program on using computer spreadsheets. Technical difficulties were inserted in some of the training modules in the form of error messages. Using multilevel modeling, the results indicated that the presence of these technical difficulties impaired learning, such that test scores were lower in modules where trainees encountered technical difficulties than in modules where they did not encounter technical difficulties. Furthermore, the effect on learning was greater among trainees who eventually withdrew from the course than among trainees who completed the course. With regards to attrition, pretraining motivation provided a buffer against dropping out, especially when trainees encountered technical difficulties. Learning also predicted attrition from the subsequent module, such that attrition was higher among trainees with low test scores in the previous module. The current study disentangles some of the implications of technical difficulties and suggests that organizations should provide trainees with the technical support required to overcome technical difficulties in training. Furthermore, the findings contribute to our theoretical understanding of the implications of interruptions on performance in online training. Although online instruction has many potential benefits, technical difficulties are one drawback to the increased use of this medium. A repeated measures design was used to examine the effect that technical difficulties have on learning and attrition from voluntary online training. Adult learners (N = 530) were recruited online and volunteered to participate in a four-hour training program on using computer spreadsheets. Technical difficulties were inserted in some of the training modules in the form of error messages. Using multilevel modeling, the results indicated that the presence of these technical difficulties impaired learning, such that test scores were lower in modules where trainees encountered technical difficulties than in modules where they did not encounter technical difficulties. Furthermore, the effect on learning was greater among trainees who eventually withdrew from the course than among trainees who completed the course. With regards to attrition, pretraining motivation provided a buffer against dropping out, especially when trainees encountered technical difficulties. Learning also predicted attrition from the subsequent module, such that attrition was higher among trainees with low test scores in the previous module. The current study disentangles some of the implications of technical difficulties and suggests that organizations should provide trainees with the technical support required to ...

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Section: An Overview Of Technical Difficulties and Workplace Interrupmentioning

confidence: 99%

The effects of technical difficulties on learning and attrition during online training.

Sitzmann¹,

Ely²,

Bell³

et al. 2010

Journal of Experimental Psychology: Applied

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“…Sundstrom, Burt, & Kamp, 1980;Toker & Gray, 2008;Zalesny & Farace, 1987), and workers' reactions to spatial density (e.g. May et al, 2005;Oldham, Kulik, & Stepina, 1991). Research on creative work environments rarely includes elements of the physical work environment.…”

Section: Physical Work Environmentmentioning

confidence: 99%

Knowledge workers' creativity and the role of the physical work environment

Dul

Ceylan

Jaspers

2011

Human Resource Management

259

202

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The present study examines the effect of the physical work environment on the creativity of knowledge workers, compared with the effects of creative personality and the social-organizational work environment. Based on data from 274 knowledge workers in 27 SMEs, we conclude that creative personality, the social-organizational work environment, and the physical work environment independently affect creative performance. The relative contribution of the physical work environment is smaller than that of the social-organizational work environment, and both contributions are smaller than that of creative personality. The results give support for HR practices that focus on the individual, on the social-organizational work environment, and on the physical work environment in order to enhance knowledge worker creativity.

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“…For example, in terms of performance, Oldham, Kulik and Stepina (1991) find that open-plan offices reduce employee performance on simple tasks and improve performance on complex tasks, while Block and Stokes (1989) find that performance is better in a private setting for those working on complex tasks and in offices is that open-plan offices improve collaboration (Vischer, 1999(Vischer, , 2006. Furthermore, researchers, such as Boutellier et al (2008), have suggested that the main way office space can shape organisational outcomes, such as innovation and performance, is by changing the patterns of communication among employees (see also Monge et al, 1985;Waber et al, 2014).…”

Section: Current Debates On Open-plan Officesmentioning

confidence: 99%

Collaboration in open-plan offices

Irving¹

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Physical Environments and Employee Reactions: Effects of Stimulus-Screening Skills and Job Complexity.

Cited by 86 publications

References 12 publications

The effects of technical difficulties on learning and attrition during online training.

The effects of technical difficulties on learning and attrition during online training.

Knowledge workers' creativity and the role of the physical work environment

Collaboration in open-plan offices

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