Physical Environment and Employee Behaviour Shape Consumer Perciption in Restaurant

Abstract

Financial inclusion is the apparatus of ensuring access to financial services along with timely and adequate credit whenever needed by the vulnerable groups at an affordable cost. India, a growing economy has special significance of financial inclusion as it brings large disadvantaged sections of the society under financial ambit. Post offices as banks offered a trustworthy and extensive network that was directly accessible to scattered rural communities. This access to financial services generates income, decreases socialeconomic disparities, creates financial assets, promotes area development and provides new work opportunities across all sectors and sections of the economy. The present study is an attempt to assess the effectiveness of Indian post in financial inclusion and social & economic empowerment in Jammu division of Jammu & Kashmir State. Both primary and secondary data were used for conducting study. For primary data questionnaires were distributed to draw response from beneficiaries of post offices, 750 responses derived, giving the response rate of 71.42%. Secondary data were collected using internet, journals and related annual reports of the institutions. Raw data from 750 respondents was purified using EFA, CFA and SEM. It is suggested to ease the procedure of obtaining savings & insurance products and revise the limit of interest from time to time so as to meet the basic necessities of life and improve the socioeconomic conditions of the beneficiaries.

Financial Inclusion and Economic Empowerment

“…Financial inclusion plays a crucial role in promoting economic empowerment, particularly among marginalized communities and women. Studies have shown a positive relationship between financial inclusion and economic empowerment (Lal, 2021;Aziz et al, 2022;Jedi, 2022;Siddik, 2017;Pal et al, 2021;Bhakar, 2017;Manta, 2019). Financial inclusion not only provides access to financial services but also contributes to social and economic empowerment.…”

“…Financial inclusion not only provides access to financial services but also contributes to social and economic empowerment. It has been found that financial inclusion leads to increased economic opportunities for low-income individuals, resulting in positive outcomes in social progress, economic development, and empowerment (Bhakar, 2017). Moreover, financial inclusion initiatives have been linked to supporting women's economic empowerment by enabling them to address challenges, provide better education for their children, access healthcare, and gain independence (Pal et al, 2021;Arshad, 2023;Yakubi et al, 2020).…”

“…Research has demonstrated that financial inclusion serves as a vital link between social and economic empowerment, ultimately leading to economic development and inclusive growth (Lal, 2021). By granting access to financial services, financial inclusion enhances economic opportunities for individuals with low incomes, thereby contributing to positive outcomes in social progress, economic development, and empowerment (Bhakar, 2017).…”