Pharmacy Stories from the COVID-19 Pandemic

Abstract

COVID-19 offered an unexpected turn of events for businesses worldwide. Being a small business and independent pharmacy, closing our doors to the public was a frightening experience. With the fear of the coronavirus and stay-at-home orders, our staff knew we needed to take matters into our own hands. As a small-town pharmacy, we pride ourselves on going above and beyond for all our customers. Our motto at Patterson Family Pharmacy is "where you are known" and we can guarantee anyone who walks in our doors will be treated like family from the start! For the past two months we have been increasing our reminder calls for refills due, establishing a steady flowing drive-thru, and offering multiple deliveries a day to patients in surrounding areas. With the shortage of masks in our town we found a local seamstress willing to provide reusable masks to our staff and patients. In addition, our staff has been distributing goodie bags with multivitamins and alcohol pads to all patients as a token of appreciation for supporting our business during these troubling times. We understand the concerns associated with coronavirus and hope to ease the stress one patient at a time!