Pharmacy practice in Malaysia

Hassali, M.A.; Li, Vivienne M. S.; See, Ooi Guat

doi:10.1002/jppr.1024

Cited by 21 publications

(13 citation statements)

References 6 publications

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“…Related to this, some pharmacists perceived that the absence of separation of dispensing and prescribing duties between private clinics and community pharmacies precluded them from applying the professional skills provided by their training. This issue has been mentioned previously in other pharmacy studies in Malaysia . Also consistent with a previous study, the significant relationship found in the present study between the number of prescriptions filled per day and job satisfaction supports the importance of patient contact as a source of job satisfaction.…”

Section: Discussionsupporting

confidence: 92%

Job satisfaction and stress levels among community pharmacists in Malaysia

Teong

Paraidathathu

et al. 2019

Pharmacy Practice and Res

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Background Community pharmacists have an important role in ensuring safe and effective use of medicines. However, poor job satisfaction and high stress levels may negatively affect job performance. Aim This study evaluated job satisfaction and job stress levels, and associated factors, among community pharmacists in Klang Valley, Malaysia. Methods A cross‐sectional survey was conducted to assess job satisfaction and stress among community pharmacists. A sample of 286 respondents was selected using stratified‐random clustered sampling. Levels of and factors affecting job satisfaction and stress, as reported by community pharmacists, were analysed. Results There was a moderate level of job satisfaction among pharmacists (mean (±SD) score 3.39 ± 0.42; range 1–5). Job characteristics that provided the highest satisfaction were work environment and interpersonal relationships with coworkers. Stress levels among pharmacists were below the scale mid‐point (mean (±SD) score 1.86 ± 0.44; range 1–4). Responsibility for patient care was perceived to contribute most to job stress. Ethnicity (p = 0.026) and average number of prescriptions filled daily (p = 0.016) significantly affected job satisfaction, whereas job stress was significantly affected by age (p < 0.001), years of experience (p = 0.003) and number of working hours/week (p = 0.003). Conclusions This study demonstrates the effects of various demographic and job‐related variables on community pharmacists’ job satisfaction and stress. Further research is required to gain a better understanding of factors affecting job satisfaction and stress among pharmacists across Malaysia, and their effects on professional practice and patient care.

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Section: Discussionsupporting

confidence: 92%

Job satisfaction and stress levels among community pharmacists in Malaysia

Teong

Paraidathathu

et al. 2019

Pharmacy Practice and Res

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“…The dispute over dispensing separation continues to dominate the Malaysian community pharmacy landscape, stifling further growth of existing pharmacy practice 43. Malaysian community pharmacists currently have exclusive jurisdiction over only a narrow range of pharmacy only medicine, which does not provide them sufficient competitive edge.…”

Section: Discussionmentioning

confidence: 99%

“…In the Malaysian context, the various challenges resulted in under-utilisation of community pharmacists’ clinical skills and knowledge 31. As the country’s healthcare system is in the precipice of a major overhaul, with a national health insurance scheme being considered to replace the current two-tiered public and private healthcare system, this study is timely to explore potential solutions to maximise the utilisation of their knowledge and skills for this purpose 31,32…”

Section: Introductionmentioning

confidence: 99%

Challenges in the management of community pharmacies in Malaysia

Kho¹,

Lim²,

Saleem³

2017

Pharm Pract (Granada)

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Background:The provision of professional pharmacy services by community pharmacists continues to be limited, particularly in low and middle income countries. It was postulated that multiple management challenges faced by community pharmacists contribute to this situation.Objective:The primary aim of the research was to determine the challenges faced in the management of community pharmacies in Sarawak (the largest state in Malaysia), and practical strategies to cope and overcome the challenges.Methods:Semi-structured interviews were carried out with community pharmacists practising in Sarawak. Purposive and snowball sampling were employed to ensure a diverse group of informants. The interviews were audio-recorded and transcribed verbatim, with the resultant data analysed using thematic analysis. Data collection, coding, interpretation were carried out iteratively until theoretical saturation.Results:Twenty respondents from different demographic characteristics were recruited. Six major themes were identified. Management challenges faced by community pharmacists traverse five major domains: market competition, legislative issues, customers’ knowledge and expectations, macroeconomic impacts and operational challenges. Most of these challenges require government intervention to be resolved. In the meantime, improving customer service and expanding the range of professional services were seen as the most viable strategies to cope with existing challenges. The main concern is that current legislative and economic landscape may hinder these strategies. Enactment of dispensing separation and more protective measures against market competition were suggested to alleviate the challenges faced.Conclusion:Numerous management challenges faced by community pharmacists that distract them from delivering professional pharmacy services have been highlighted. Urgent affirmative actions by the government are warranted in supporting community pharmacists to realise and maximise their potentials.

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“…In contrast, although the role of the community pharmacist seems to be changing in many countries, 48.2% of physicians in Kuwait are still uncomfortable with pharmacists' suggestion about the use of prescription medications to patients. Furthermore, one third of physicians do not expect the pharmacist to be available for consultation during rounds [16,17]. Doctors and community pharmacists have little interaction in Libya and UAE, based on the findings of one particular study [18] which showed that almost 70 and 60% of doctors in Libya and UAE, respectively, either 'rarely' or 'never' discussed patients' drug therapy with a pharmacist.…”

Section: Statement Of the Problemmentioning

confidence: 99%

Knowledge, Attitudes and Practice of Physicians towards Clinical Pharmacy Services in Ten Public Hospitals in Oromia Regional State, Ethiopia

Gelaw¹,

Tegegne²,

Defersha³

2017

Epidemiology

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Objective: The purpose of this study was to assess knowledge, attitudes and practice of medical doctors in some selected public hospitals towards Clinical Pharmacy Services in Ethiopia. Methodology:Cross sectional study design was employed to assess knowledge, attitude and practices of medical doctors towards clinical pharmacy services. The study population was selected using simple random sampling technique. Self-administered questionnaires were used to extract relevant information from the study subjects. The data was entered, cleaned and analyzed by using SPSS version-20. Results:The mean age of the study participants was 28.2 ± 5.2 years with a range between 20-53 years and 87.1% were males. 89.6% of the respondents are general practitioner and 8(8.6%) with different specialization with year of experience 2.94 + 3(0.5-22 year). Majority of respondents are knowledgeable regarding to clinical pharmacists as a member of medical teams and their services in reducing medication related errors and health related costs. More than 74% of the respondents were highly satisfied by the role of clinical pharmacists in counseling of patients regarding to safe and appropriate use of medications, prevention, detection and management adverse drug reactions. The present study depicted that lack of support from administration (70%); shortage of staff (63.4%) and lack of adequate support by the health care team (62.4%) were the major limitations to practice clinical pharmacy service in the hospitals. Conclusions:Physicians undoubtedly considered that pharmacists are drug information experts. Nevertheless, their anticipation of pharmacists as providers of quality clinically-focused pharmacy services was little. Physicians were willing to collaborate with clinical pharmacists in monitoring drug therapy and improving patient care by identifying medication errors.

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Pharmacy practice in Malaysia

Cited by 21 publications

References 6 publications

Job satisfaction and stress levels among community pharmacists in Malaysia

Job satisfaction and stress levels among community pharmacists in Malaysia

Challenges in the management of community pharmacies in Malaysia

Knowledge, Attitudes and Practice of Physicians towards Clinical Pharmacy Services in Ten Public Hospitals in Oromia Regional State, Ethiopia

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