“…The first section comprised (1) questions regarding the characteristics of CPs, including sex, age, work type (eg, pharmacy owner or pharmacy employee), pharmacy work experience, and working hours per day; (2) questions on whether the CP participates in outreach pharmaceutical services (eg, pharmacist home visit, drug safety use education, and safe pharmacy program) and frequently provides consultation and relevant information on the efficacy and side effects of over-the-counter (OTC) medicines; (3) questions about COVID-19 information resources (eg, government, KPA, academic journals or professional books, online newspapers, and Social Networking Service [SNS]) and the frequency of using these resources; and (4) questions regarding pharmacy characteristics, including pharmacy location, the total number of pharmacists working for the pharmacy, the total number of daily prescriptions dispensed at the pharmacy, and the total sales of OTC drugs per day. [20][21][22] The second section of the survey comprised questions regarding the importance and performance of the roles that the CPs recognized during the pandemic. The role of the CPs in the PPRR phases, reported in the study by Cadogan and Hughes, 14 were determined during the COVID-19 pandemic, and the specific roles were modified based on the situation in Korea.…”