Pharmacists' and patients' roles in the pharmacist-patient relationship: Are pharmacists and patients reading from the same relationship script?

What Patients Want: Preferences Regarding Hospital Pharmacy Services

“…Pharmacists can best fulfill their expanded role in providing direct patient care services if they understand the role that patients expect them to play in their health care. 8 One means of accomplishing this is to ask patients how their needs can be better met through provision of a service or product. 7 Another dimension that is particularly relevant when measuring satisfaction with services is whether patients recall meeting with a pharmacist, particularly in the hospital setting.…”

Patient-oriented Personality Traits of First-year Pharmacy Students

“…Curricula may address this through introducing specific training in social skills, which through a process of disclosure and feedback would help an individual to modify certain traits, enabling a better fit between personality and the profession. 37 While other significant educational and structural resources may have been invested to encourage behavior change within the profession, resulting in questionable success, 38 it may be preferable to focus on attracting individuals to the profession who possess the desired personality traits to embrace the required skills to deliver patient care.…”

Pharmacists' Roles and Factors Affecting Patient Care in Korea

“…Role theory presents a useful framework for examining occupants' expectations (i.e., perceptions) of their roles (i.e., "scripted" behaviors) in service provider-client interactions, such as pharmacist-patient relationships. 7,8 The theory posits that human beings behave in ways that are different and predictable depending on their respective social identities and the situation. 9 Biddle (1986) conceptualized a role using five perspectives: structural, organizational, functional, cognitive, and symbolic interactionist.…”