Abstract:Nowadays, the provision of pharmaceutical care and effective communication with customers are being discussed more often. A pharmacist is a specialist in his field with specific knowledge in the field of pharmacy. Therefore, the trust from the customer’s side and a kind, informative, and professional approach from the pharmacist’s side are very important in this case. Objective: To clarify what knowledge do the pharmacy customers have about pharmaceutical care and how satisfied they are with the pharmaceutical… Show more
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