The nature of scale infestations was characterised for kiwifruit rejected for export from a packhouse at Kerikeri and at Whangarei, New Zealand from 1987 to 1991. Of the total 14 390 scale examined, 8% at Kerikeri and 4% at Whangarei were live mature scale. This stage can liberate mobile crawlers and is thus the only quarantine risk as all other stages are sessile. Close examination of the fruit revealed that 51% of fruit had scale infestations, which detract from the appearance of the fruit, 32% had "acceptable" scale, 15% had no scale, and 2% had scale hidden under the calyx. If we assume unacceptable scale contaminated fruit will be discarded at the grading table for cosmetic reasons, the live mature scale or quarantine risk of the remaining "acceptable" scale infested fruit reduces to 1.4% at Kerikeri and 0.7% at Whangarei. The implications of these risk assessments on the kiwifruit industry in New Zealand are discussed.