“…Miscommunication is a common and significant cause of safety issues (Grobman et al, 2011; Kennedy & Lyndon, 2008; Lyndon et al, 2012; Maxfield, Grenny, Lavandero, & Groah, 2011; Maxfield, Grenny, McMillan, Patterson, & Switzer, 2005; Simpson, James, & Knox, 2006). Several groups have demonstrated improvement in the culture of safety and presumably communication and teamwork in perinatal settings (Pettker et al, 2011; Simpson, Knox, Martin, George, & Watson, 2011; Thanh, Jacobs, Wanke, Hense, & Sauve, 2010).…”