2011
DOI: 10.1007/s00779-011-0414-0
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Personalization for unobtrusive service interaction

Abstract: Increasingly, mobile devices play a key role in the communication between users and the services embedded in their environment. With ever greater number of services added to our surroundings, there is a need to personalize services according to the user needs and environmental context avoiding service behavior from becoming overwhelming. In order to prevent this information overload, we present a method for the development of mobile services that can be personalized in terms of obtrusiveness (the degree in whi… Show more

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Cited by 21 publications
(20 citation statements)
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“…In order to address this issue, we represent the adaptation space in terms of human limitations. Specifically, we use the conceptual framework for designing unobtrusive interactions to define our unobtrusive adaptation space [7].…”
Section: Healthcare Servicementioning
confidence: 99%
See 1 more Smart Citation
“…In order to address this issue, we represent the adaptation space in terms of human limitations. Specifically, we use the conceptual framework for designing unobtrusive interactions to define our unobtrusive adaptation space [7].…”
Section: Healthcare Servicementioning
confidence: 99%
“…In earlier work, Gil et al [7] presented a design method to capture the degree of obtrusiveness required to interact with a service based on the user's needs. By considering the obtrusiveness aspects in a static manner, personalized interactions of services can be provided, but always with the same degree of obtrusiveness.…”
Section: Introductionmentioning
confidence: 99%
“…Data collection from mobile devices -and where the collection does not require an explicit consent from the carrier/individual -is often named "unobtrusive" [13]. Typical applications may include visitor flow analysis in shopping malls [14], [15], [16] or location services to help a visitor find places [17], [18].…”
Section: Collecting Datamentioning
confidence: 99%
“…For each situation, the system chooses the most appropriate interaction mechanisms for informing the user about a new relevant content downloaded. This adaptation is carried out by the content visualization module automatically using the interaction adaptation mechanisms presented in [45]. In a nutshell, this module receives the information of the downloaded content, chooses appropriate interaction resources (e.g., dialog, sound), and presents them to the user.…”
Section: Client Sidementioning
confidence: 99%
“…It is worth noticing that only the relevant content downloaded is notified to the user. The specific operations that follow the reconfiguration engine to calculate the appropriate interaction resources are described in [45]. …”
Section: Fig 11 Elements Of the Content Visualization Modulementioning
confidence: 99%