2006
DOI: 10.1093/fampra/cml056
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Personalised care, access, quality and team coordination are the main dimensions of family medicine output

Abstract: Using sources of information that are routinely employed in primary health care services management, the model enables the measurement of the output of family medicine by considering the dimensions such as inter-personnel relationships, internal coordination of the team and the scientific-technical quality of the service. Despite its simplicity, this measure of the output incorporates the views not only of the users but of the health care professionals, as well.

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Cited by 21 publications
(21 citation statements)
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“…Despite professional and patient focus groups identifying four dimensions of the PHC team service quality [11], further confirmatory analysis showed that the three dimensions model was the one that better fitted the structure of the data. A close relationship was found between the accessibility indicators and the professional-patient relationship indicators [12]. The model finally used for measuring the PHC service quality has the following three dimensions: (1) access to the services and professional-patient relationship; (2) coordination within the health-care team; (3) evidence-based practice.…”
Section: Introductionmentioning
confidence: 87%
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“…Despite professional and patient focus groups identifying four dimensions of the PHC team service quality [11], further confirmatory analysis showed that the three dimensions model was the one that better fitted the structure of the data. A close relationship was found between the accessibility indicators and the professional-patient relationship indicators [12]. The model finally used for measuring the PHC service quality has the following three dimensions: (1) access to the services and professional-patient relationship; (2) coordination within the health-care team; (3) evidence-based practice.…”
Section: Introductionmentioning
confidence: 87%
“…The variables used to build those outputs of the family services (Table 1) were obtained from the following databases used routinely in the administration of the ICS in 2003: the team structural database, a user satisfaction questionnaire, a questionnaire assessing quality of professional life, and the drug prescription database. A detailed description of the methodology has already been published [12].…”
Section: Data Sourcesmentioning
confidence: 99%
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“…En la toma de decisiones tanto en gestión y políticas de salud, en la practica asistencial y en investigación clínica, medir la satisfacción de los pacientes resulta esencial y necesario 21,22 .…”
Section: Discusiónunclassified
“…38 This more expansive defi nition is consistent with a body of empiric studies, normative analysis, and commentary that defi nes the best medical care as addressing a broad range of patient concerns, valuing and respecting the patient's identity as a whole person. [39][40][41][42] As primary care clinicians have long recognized, physicians must be attentive to the patient's personal values and life circumstances if they want to provide the best care 43 ; optimally, the patient and physician develop a working alliance to choose medical care that best addresses the patient's health needs. 44 In this context, genetic information is an evolving tool that may sometimes assist clinical decision making.…”
Section: Personalized Medicinementioning
confidence: 99%