Performing in diverse settings: A diversity, equity, and inclusion approach to culture

Feitosa, Jennifer; Hagenbuch, Spencer; Patel, Bansi; Davis, Alicia S.

doi:10.1177/14705958221136707

Cited by 16 publications

(9 citation statements)

References 156 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Communication should go beyond the act of information sharing to deeply engage in active listening and build cross-cultural bridges among team members. This aligns with Feitosa et al ’s (2022) study on cross-cultural performance, specifically taking part in engaging DEI communication. For example, the authors argued that, to uphold authentic communication lines across a diverse range of cultures and backgrounds, organizations should explore unfamiliar approaches to communication such as closed-loop strategies to ensure information does not get lost in translation.…”

Section: Discussionsupporting

confidence: 78%

Diversity, equity, and inclusion practices: a Delphi study to build a consensus in hospitality and tourism organizations

Ponting

Dillette

2023

IJCHM

View full text Add to dashboard Cite

Purpose The purpose of this study is to explore the development and implementation of diversity, equity and inclusion (DEI) practices in hospitality and tourism organizations through the lens of structuration theory. Design/methodology/approach This study deployed a three-stage Delphi technique involving DEI experts in hospitality and tourism organizations to build a consensus. Specifically, individual agency, development and implementation of DEI practices and best DEI practices were explored through the Delphi technique. Findings The findings of this study feature a framework for DEI practices and the intersection between individual agency and organizational structure. The results of this study further showcase the theoretical importance of structuration theory in understanding how organizations develop and implement DEI practices. Originality/value This study reveals unique perspectives on DEI within hospitality and tourism organizations, pointing to the imperative need for leadership in initiating, developing and implementing change. This study also extends previous research by highlighting how DEI practices are initiated, developed and implemented through individual agency and organizational structure.

show abstract

Section: Discussionsupporting

confidence: 78%

Diversity, equity, and inclusion practices: a Delphi study to build a consensus in hospitality and tourism organizations

Ponting

Dillette

2023

IJCHM

View full text Add to dashboard Cite

show abstract

“…Diversity encompasses differences among individuals, including demographic factors like gender, race, ethnicity, and country of origin (Boyce et al, 2022). In organizations, diversity, equity, and inclusion (DEI) are crucial for understanding cross-cultural performance (Feitosa et al, 2022).…”

Section: Definition Of Diversity and Inclusionmentioning

confidence: 99%

Diversity and Inclusion Initiatives: Influence on Organizational Performance

Purwoko

2024

PRODUCTIVITY

View full text Add to dashboard Cite

Employee retention is an important challenge for organizations today. This study proposes a research framework for understanding how diversity and inclusion can influence employee retention through job satisfaction. The theoretical basis of this research is based on existing literature on inclusive leadership, quality of work life, work-life balance, leaders' emotional intelligence, and compensation as factors that influence job satisfaction. The proposed model proposes that diversity and inclusion have a positive indirect effect on employee retention through job satisfaction. Further research using this framework can help organizations develop strategies to increase employee retention by building more diverse and inclusive work environments.

show abstract

“…By embracing the digital realm, these libraries effectively transcend geographical boundaries, making knowledge universally accessible. This inclusivity promotes cross-cultural interactions and enriches learning experiences through the exchange of diverse perspectives (Feitosa et al, 2022).…”

Section: The Emergence and Advantage Of Metaverse Librariesmentioning

confidence: 99%

Reincarnation of libraries via metaverse: A pathway for a sustainable knowledge system in the digital age

Ajani,

Enakrire,

Oladokun

et al. 2023

Business Information Review

View full text Add to dashboard Cite

The evolution of metaverse libraries offers a transformative pathway for redefining knowledge systems in the digital age. This study delves into the seamless integration of enduring library principles with the expansive capabilities of the metaverse, envisioning a harmonious coexistence that preserves traditional library values while propelling knowledge dissemination, inclusivity, and collaboration to new heights. Real-world case studies provide valuable insights into successful metaverse library implementations and offer lessons for future endeavors. By seamlessly merging traditional library attributes with immersive digital experiences, metaverse libraries can offer tailored learning journeys, foster global collaboration, and ensure secure content distribution. However, the landscape is not without challenges, such as privacy concerns, digital literacy gaps, and the imperative of inclusivity, all of which require thoughtful interdisciplinary collaboration. This evolution underscores the significance of preserving the essence of physical libraries while embracing the potential of the metaverse. Through adept navigation of these complexities, metaverse libraries have the capacity to revolutionize education, nurture collaboration, and ensure equitable access to knowledge in a dynamic and interconnected digital landscape.

show abstract

Performing in diverse settings: A diversity, equity, and inclusion approach to culture

Cited by 16 publications

References 156 publications

Diversity, equity, and inclusion practices: a Delphi study to build a consensus in hospitality and tourism organizations

Diversity, equity, and inclusion practices: a Delphi study to build a consensus in hospitality and tourism organizations

Diversity and Inclusion Initiatives: Influence on Organizational Performance

Reincarnation of libraries via metaverse: A pathway for a sustainable knowledge system in the digital age

Contact Info

Product

Resources

About