Performance Requirements for Data Processing Systems in Health Care Delivery

Abstract

Taken as a whole, and from the standpoint of the potential for data processing applications, the health-care industry is in a state of very rapid growth and change. This growth and change taxes anyone's ability to make accurate projections at this time, for several reasons:(1) The suppliers of data processing technology, products, systems, and applications can, in effect, create their own industry's growth through the delivery of systems and products which become accepted by physicians, nurses, allied professionals, and health-care administrators. This kind of acceptance will depend on three principal factors:* Workability and reliability of the systems and products, and the credibility of the people supplying them.

User Satisfaction with COSTAR V

“…Installation experience with COSTAR V supports the theory that medical providers respond more positively to advice and guidance from other medical providers than from "outsiders." (15,16) Enthusiasm is contagious, especially so when it is shown by a person whom you know and accept and who speaks your language. At the Vancouver, Canada COSTAR V site, inhouse training is a key factor in acceptance of the system.…”