Performance Monitoring, Subordinate’s Felt Trust and Ambidextrous Behavior; Toward a Conceptual Research Framework

Abstract

The present research proposes an electronic performance monitoring framework based on ambidextrous leadership and social exchange theories in a dynamic environment. It reviews and integrates essential literature on electronic performance management (EPM), trust, and ambidextrous behavior. For this, authors have reviewed relevant literature on various themes and underpinned them for managing EPM. The study emphasizes individuals’ psychological foundations that demonstrate trust behavior and relationship with their leaders. Eventually, through an ambidextrous approach, managers gain steady performance and relationships with their subordinates through EPM. The study shows that ambidexterity benefits organizations; it enhances employees’ resources, resulting in enhanced performance that leads to the performance of an organization. The authors discuss the theoretical as well as practical implications of this study.

A study on the positive and negative effects of different supervisor monitoring in remote workplaces

“…Especially, the study considers interactive monitoring during the purely remote work periods; the forms include communicating work matters to collect information in the remote workplaces (such as online meetings, telephone meetings, instant chatting, and so on) but do not include any face-to-face communication. In remote work, the physical isolation of the workplace may cause supervisors to doubt their subordinates’ work performance, so they will try to implement monitoring to evaluate employees’ constructive and destructive behaviors ( Ahmed et al, 2022 ). In this context, supervisors generally use two forms of information collection: electronic and interactive monitors.…”