2012
DOI: 10.2139/ssrn.1604727
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Performance Metrics for Collaborative and Cross-Functional Teams

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Cited by 7 publications
(16 citation statements)
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“…Prior research has established that conflicts among different firms or divisions within a firm are caused by their fundamentally different interests (Balasubramanian & Bhardwaj, ; Hutchison‐Krupat & Kavadias, ; Li & Atkins, ; Mihm, ; Narayanan & Raman, ; Siemsen, ). For example, a firm's manufacturing division incurs manufacturing costs and therefore primarily aims to minimize costs (Li & Atkins, ), whereas a firm's marketing division aims to maximize revenue (Natter, Mild, Feurstein, Dorffner, & Taudes, ; Balasubramanian & Bhardwaj, ).…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Prior research has established that conflicts among different firms or divisions within a firm are caused by their fundamentally different interests (Balasubramanian & Bhardwaj, ; Hutchison‐Krupat & Kavadias, ; Li & Atkins, ; Mihm, ; Narayanan & Raman, ; Siemsen, ). For example, a firm's manufacturing division incurs manufacturing costs and therefore primarily aims to minimize costs (Li & Atkins, ), whereas a firm's marketing division aims to maximize revenue (Natter, Mild, Feurstein, Dorffner, & Taudes, ; Balasubramanian & Bhardwaj, ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…In a general setting, Mihm () shows that by the revelation principle, an optimal Bayesian contract can be constructed between a principal (firm) and multiple agents (engineers) such that all engineer‐agents with private information will behave more in line with the firm's interests. Another mechanism is performance measurement (Hutchison‐Krupat & Kavadias, ; Mihm, ; Siemsen, ). This stream of literature primarily aims to tackle the challenge of managing agents’ nonverifiable efforts in complex organization by awarding (penalizing) individual employee actions that are aligned (misaligned) with a firm's overall task priority.…”
Section: Literature Reviewmentioning
confidence: 99%
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