2004
DOI: 10.1108/17410400410545897
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Performance measurement of Taiwan's commercial banks

Abstract: Most previous studies concerning company performance evaluation focus merely on operational efficiency. Operational effectiveness, however, which might directly influence the survival of a company, is usually ignored. As a result, this paper presents a study which uses an innovative two-stage data envelopment analysis model that separates efficiency and effectiveness to evaluate the performance of 41 listed corporations of the banking industry in Taiwan. The empirical result of this paper is that a company wit… Show more

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Cited by 95 publications
(66 citation statements)
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References 25 publications
(22 reference statements)
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“…On the other hand, a number of studies (Zhu,2000; Ho and Zhu 2004; Yu et al 2014) argue that the usefulness of FRA to estimate and predict firm efficiency has failed because of the univariate nature of ratio analysis, which presents major limitations in assessing firm performance. One ratio cannot capture the complete picture of performance of such an organization over the breadth of its activities, and there is no criterion for selecting a ratio that is appropriate for all interested parties therefore, a lack of an objective standard for selecting the ratios would cause instability and could not satisfy the needs of all users (Ho and Zhu 2004). Findings show that, financial ratios can only be an appropriate method when firms manage a single input to generate a single output.…”
Section: Introductionmentioning
confidence: 86%
“…On the other hand, a number of studies (Zhu,2000; Ho and Zhu 2004; Yu et al 2014) argue that the usefulness of FRA to estimate and predict firm efficiency has failed because of the univariate nature of ratio analysis, which presents major limitations in assessing firm performance. One ratio cannot capture the complete picture of performance of such an organization over the breadth of its activities, and there is no criterion for selecting a ratio that is appropriate for all interested parties therefore, a lack of an objective standard for selecting the ratios would cause instability and could not satisfy the needs of all users (Ho and Zhu 2004). Findings show that, financial ratios can only be an appropriate method when firms manage a single input to generate a single output.…”
Section: Introductionmentioning
confidence: 86%
“…The pros and cons of FRA as a method of efficiency measurement are well known (Ho and Zhu 2004;Hasan 2005). In the context of Islamic banking, the most severe drawback is the assumption underlying financial ratios of cost minimisation or profit maximisation; these are unlikely to be the most pressing objectives in the context of Islamic banking (Abdul-Majid et al 2010).…”
Section: Methodsmentioning
confidence: 99%
“…Although there is a wealth of literature on both basic and applied research in DEA, the most widely used models for DEA are the CCR and the BCC (Ho and Zhu 2004). The CCR model was initially proposed by Charnes et al (1978) under the assumption of constant returns to scale; while the BCC model, revised on the foundation of CCR model by Banker et al (1984) allowing variable returns to scale.…”
Section: Data Envelopment Analysismentioning
confidence: 99%