Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators

Kallio, Kirsi-Mari; Kallio, Tomi J.; Grossi, Giuseppe

doi:10.1080/09540962.2017.1295735

Cited by 77 publications

(125 citation statements)

References 23 publications

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“…This study is conducted in Finland, where universities have traditionally been guided by the Humboldtian idea of universities being national cultural institutions with autonomous and free-thinking scholars persuading a call for the universal values of knowledge and truth (Välimaa 2012;Kallio et al 2017) and a basic research orientation (OECD 2002). In 2010, the University Act and the core funding model of the universities were introduced in Finland.…”

Section: Introductionmentioning

confidence: 99%

“…These new reforms have motivated universities and academics to pursue quantifiable results (e.g. Kallio et al 2017). Further, in 2014 a new transformation incentive was launched in terms of profiling and differentiating Finnish universities from one another (Tirronen 2015;Nuutinen et al 2016;Academy of Finland 2018a, b).…”

Section: Introductionmentioning

confidence: 99%

“…The number of study credits and degrees produced, and the number of publications, as well as the amount of external funding, have become the key performance indicators in the university funding scheme. Moreover, university employees' salaries are increasingly determined by performance evaluations (Kallio et al 2017). From the beginning of the 1990s, the share of so-called external funding has increased steadily from almost nothing to a recent 40% of the universities' funding.…”

Section: Introductionmentioning

confidence: 99%

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Revisiting the five problems of public sector organisations and reputation management—the perspective of higher education practitioners and ex-academics

Kuoppakangas

Suomi

Stenvall

et al. 2019

Int Rev Public Nonprofit Mark

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The extant literature has identified five problems related to public sector organisations and their reputation management: politics, consistency, charisma, uniqueness and excellence. This study examines whether and how the problems of reputation management occur in public higher education by collecting qualitative data from 40 interviews. The study sheds light on the perceptions of a group that has been largely neglected in previous studies: namely, doctorates who have exited academia, or ex-academics. In addition to ex-academics, interviewees also included their employers and university leadership. The analysis follows a thematic qualitative approach with an abductive logic. The study provides empirical evidence of the content of the problems in higher education and discusses recent related transformations in higher education. The findings show that, in terms of reputation management, the most challenging matters appear to be knowledge transfer and the applicability of research to practice. These challenges are cross-cutting and apparent from different angles across all five problems of reputation management. This study contributes to the academic literature on reputation management in the public sector by applying prior conceptual categorizations and employing a comprehensive set of empirical data with a fresh perspective. The study presents implications for higher education policy makers and managers and emphasises the need for university management to minimise the duality between different types of workers, as this duality threatens university reputations in general and consistency in particular.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Revisiting the five problems of public sector organisations and reputation management—the perspective of higher education practitioners and ex-academics

Kuoppakangas

Suomi

Stenvall

et al. 2019

Int Rev Public Nonprofit Mark

View full text Add to dashboard Cite

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“…Also, the need to publish in highly-ranked international journals promotes strategic networking activities and increases competition among scholars. Particularly the latter may ultimately contribute to unhealthy work environments where, in the extreme focus on research results, the quality of teaching can be compromised (Kallio, Kallio, & Grossi, 2017).…”

Section: Unintended Consequencesmentioning

confidence: 99%

New development: Our hate–love relationship with publication metrics

Helden

Argento

2019

Public Money & Management

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This article discusses the increasing importance of publication metrics in research. Four themes are addressed: the impact of journal metrics on issues like research funding and tenure; the unintended consequences of these metrics; whether the niche domain of public sector accounting journals is threatened by these metrics; and how researchers can best deal with the mania surrounding journal metrics. This article is part of an ongoing and larger research project about the identity shift of public sector accounting researchers due to an increasing importance of publication metrics. IMPACT This article aims to contribute to awareness of the downsides of the use of publication metrics based on so-called 'top' journals.

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“…Based on extensive survey data among the employees at Finnish universities, Kallio and Kallio (2014) found that performance measurement which has been practised by the universities is based on quantitative rather than qualitative measures. Kallio et al (2017) highlighted that such system has led to negative effect on academic staff work motivation. This is because the motivation to engage in challenging knowledge-intensive work such as the work carried out at universities is typically intrinsic.…”

Section: Measuring Performance Of Lecturers In Universitiesmentioning

confidence: 99%

Development of e-scholar tracking system for measuring the performance of lecturer

al.¹

2018

Int. j. adv. appl. sci.

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Measuring the performance of lecturers received little attention compared to the performance of students at higher education level. However, measures of performance are needed to assess whether they meet their set of objectives and foster an environment of continuous improvement. The objective of this paper is to develop a monitoring system for measuring and managing lecturers' career development. Maintaining the lecturers' record such as personal, research details, publication works, innovation, and award achievements is an important factor for the management level. This research proposed a scholar tracking system called E-STRAS. This tracking system aims to provide management with regular feedback on lecturer's progress and performance and early indicators of problems that need to be corrected and improved. This includes reporting on actual performance against what was planned or expected. The system will proactively help improve and enhance the performance of lecturers in line with the strategic and operational objectives of the university.

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Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators

Cited by 77 publications

References 23 publications

Revisiting the five problems of public sector organisations and reputation management—the perspective of higher education practitioners and ex-academics

Revisiting the five problems of public sector organisations and reputation management—the perspective of higher education practitioners and ex-academics

New development: Our hate–love relationship with publication metrics

Development of e-scholar tracking system for measuring the performance of lecturer

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