Performance measurement framework for the oil and gas supply chain

Abstract

PurposeThere is evidence in the literature suggesting the usage of performance measurement framework (PMF) has a positive impact on organisational performance. This is in line with resource based view (RBV) theory, which argues attaining competitive advantage through internal resources and capabilities. In this regard, PMF can be viewed as a “resource” that can be explored in enabling organisational performance. This paper is aimed at developing PMF for the oil and gas supply chain (SC) as a resource and strategic capability.Design/methodology/approachDrawing on RBV theory, a questionnaire survey was designed based on prior literature review and exploratory interview with five SC experts. Following this, the questionnaires were distributed to 550 companies in the UK and 120 companies in Malaysia, which resulted in 15% overall response rate.FindingsThis study presents the prevalence of performance measures (PM) for the oil and gas industry based on the level of importance. It also reveals the impact of the usage of PMF on overall organisational performance. In addition, it identifies the challenges in managing SC performance and factors to be considered in choosing PM.Originality/valueThis study identifies the challenges in managing SC performance and establishes distinctive factors to consider when choosing PM in the oil and gas SC.

Nexus of COVID-19 Crises and Health Care Performance in Jordan: The Moderation Role of Telemedicine, Innovation, and Infrastructure

“…Telemedicine, which involves the use of technology to provide remote healthcare services, has emerged as a crucial tool in mitigating the negative impact of the pandemic on healthcare management performance. Studies have shown that the implementation of telemedicine has played a significant role in addressing these challenges and improving overall healthcare outcomes around the globe [42,44,46].…”

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A Qualitative Approach to Understanding the Effect of Technology Adoption on the Middle East Upstream Oil and Gas Company's Operational Performance

“…The concept of operational performance is closely linked to a set of metrics and performance measurements that translate an organization's mission or strategy into practical outcomes. These metrics include aspects such as quality, safety, environmental measures, delivery speed and reliability, flexibility, forecast accuracy, process compliance, financial metrics, and social responsibility (Caniato et al, 2012;Lu et al, 2017;Menhat, 2017;Villazón et al, 2020;Dwivedi et al, 2021). Achieving high operational performance allows oil and gas producers to meet their production objectives efficiently and sustainably, underscoring the strategic importance of operational excellence in the industry.…”

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The Impact of Supply Chain Management and Risk Management on a State Oil and Gas Industry with Competitive Advantage as Mediating Variable

“…Another research states that there are significant positive results from the relationship between company performance and organizational performance which is influenced by supply chain factors that must be managed risk as a control of the company's strategy in the oil and gas sector (Menhat, 2017).…”