Performance Management Indices as A Stimulant of Employee Productivity in Nigerian Telecommunication Firm

Abstract

The study examined performance management indices as a stimulant of employee productivity in Nigerian Telecommunication Firms. Specifically, the study investigated the effect of performance feedback; evaluated the effect of performance appraisal; examined the effect of training and development and determined the effect of reward system on employee productivity. A descriptive survey research design was adopted for the study. The population of the study comprised the selected telecommunication firm (MTN, Glo) staff in Edo State, Nigeria. The sample size was 334. Primary data used for the study were gathered through the administration of a structured questionnaire. Data gathered were analyzed using multiple regression. The result showed that performance appraisal has a significant effect on employee productivity; Moreso, performance appraisal has a significant effect on employee productivity; it further showed that training and development have a significant effect on employee productivity; Finally, it showed that the reward system has a significant effect on employee productivity. The study concluded that all the constructs of the explanatory variables were significantly related to employee productivity in Nigerian Telecommunication Firms.