Performance Evaluation of Food Cold Chain Logistics Enterprise Based on the AHP and Entropy

Abstract

This article evaluates the performance of food cold chain logistics enterprises based on the analytic hierarchy process (AHP) and entropy method. Based on the analysis of the present situation, an evaluation system of food cold chain logistics enterprises is established from four aspects, including the financial management, cold chain logistics process, development ability and customer service. The AHP method is used to determine subjective weights, and entropy method is used to get experts' own weights. Finally, a comprehensive index fusion weight is conducted. In addition, the result of an empirical analysis proved to be valid.

A Hesitant Fuzzy Method for Evaluating Risky Cold Chain Suppliers Based on an Improved TODIM

“…However, there is limited research literatures on supplier selection of cold chain logistics. Xiong et al [27] evaluated the performance of food cold chain logistics enterprises based on the AHP and entropy method. Lau et al [28] proposed a business process decision model for fresh-food supplier evaluation, thereby taking precautions against the supplier evaluation of the cold chain.…”

“…Customer complaints [27,46,54] Customer complaints are a behavioral mechanism to reduce cognitive imbalance when customers are dissatisfied with products or services.…”

“…The implementation of laws, regulations, and standards [25,27,46] The strict implementation of relevant national laws and regulations leads to a high degree of food safety.…”

“…Freshness [26,46,47] The freshness, and the chemical, biological, sensory, and other properties of aquatic products need to meet the standards. The nutritive value [27,47] This refers to the nutrients in food.…”