“…Second, the findings of this manuscript align with prior studies in that performance appraisal significantly influences CEI (Lundmark, 2016;Siddiqui, 2016;Tang, 2019;Margherita, 2016;Amami, 2014;Behram, 2014;Ziyae, 2016;Steyn and Matookchund, 2019;Steyn, 2020;Noopur and Dhar, 2018). This finding of the manuscript further supports the notion that the evaluated performance of employees, both individual or group (i.e., departmental), yields insights and clarifies expectations that can improve work quality and generate new thoughts (Khan, et al, 2014) toward the formation and development of a firm's CE culture.…”