Perceptual control and layered protocols in interface design: II. The general protocol grammar

Taylor, M. Martin; Farrell, Philip S. E.; Hollands, J.G.

doi:10.1006/ijhc.1998.0258

Cited by 14 publications

(3 citation statements)

References 18 publications

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“…However, also implicit in PCT is the dependency of one organism's behavior on another's. PCT thus provides the foundation for a multi-layered model of interaction between different organisms, as well as between humans and machines [35].…”

Section: B Perceptual Controlmentioning

confidence: 99%

PRESENCE: A Human-Inspired Architecture for Speech-Based Human-Machine Interaction

Moore

2007

IEEE Trans. Comput.

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Abstract--Recent years have seen steady improvements in the quality and performance of speech-based humanmachine interaction driven by a significant convergence in the methods and techniques employed. However, the quantity of training data required to improve state-of-the-art systems seems to be growing exponentially, and performance appears to be asymptoting to a level that may be inadequate for many real-world applications. This suggests that there may be a fundamental flaw in the underlying architecture of contemporary systems, as well as a failure to capitalize on the combinatorial properties of human spoken language. This paper addresses these issues and presents a novel architecture for speech-based human-machine interaction inspired by recent findings in the neurobiology of living systems. Called PRESENCE -'PREdictive SENsorimotor Control and Emulation' -this new architecture blurs the distinction between the core components of a traditional spoken language dialogue system and, instead, focuses on a recursive hierarchical feedback control structure. Cooperative and communicative behavior emerges as a by-product of an architecture that is founded on a model of interaction in which the system has in mind the needs and intentions of a user, and a user has in mind the needs and intentions of the system. Index Terms-automatic speech recognition, speech synthesis, spoken language dialogue.

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Section: B Perceptual Controlmentioning

confidence: 99%

PRESENCE: A Human-Inspired Architecture for Speech-Based Human-Machine Interaction

Moore

2007

IEEE Trans. Comput.

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“…Work by Taylor and others (Taylor, 1988;Taylor, Farrell, Hollands & Gamble, 1998) on Layer Protocol Theory (LPT) sees the problem domain and tools used to manipulate the domain as layers on a protocol stack that represent di!erent levels of the task acquisition/execution process. Di!erent levels of the abstraction in the problem domain, for example, the reference to a place on a map by name or by coordinates, are regarded as protocol nodes that receive an intention from a higher layer.…”

Section: Complex and Multi-level Systemsmentioning

confidence: 99%

Using intentional models for the interface design of multi-level systems

Colman

Leung

2000

International Journal of Human-Computer Studies

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“…Therefore, engineers should avoid selecting components with conflicting user interaction protocols. Taylor et al [18] recognized early on the importance of interaction protocol and have worked on developing a general protocol grammar that describes the way in which possible communication errors are avoided or corrected. Design guidelines to create usable components have also been suggested.…”

Section: B Related Workmentioning

confidence: 99%

Component-Specific Usability Testing

Brinkman

Haakma

Bouwhuis

2008

IEEE Trans. Syst., Man, Cybern. A

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Abstract-This paper presents the results of a meta-analysis carried out on the results of six experiments to support the claim that component-specific usability measures are on average statistically more powerful than overall usability measures when comparing different versions of a part of a system. An increase in test effectiveness implies the need for fewer participants in usability tests that study different versions of a component. Three component-specific measures are presented and analyzed: an objective efficiency measure and two subjective measures, one about the ease-of-use and the other about the users' satisfaction. Whereas the subjective measures are obtained with a questionnaire, the objective efficiency measure is based on the number of user messages received by a component. Besides describing the testing method, this paper also discusses the underlying principles such as layered interaction and multiple negative-feedback loops. The main contribution of the work described is the presentation of component-based usability testing as an alternative for traditional holistic-oriented usability tests. The former is more aligned with the component-based software engineering approach, helping engineers to select the most usable versions of a component. IndexTerms-Component-based software engineering (CBSE), software testing, usability testing, user-centered design methodology.

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Perceptual control and layered protocols in interface design: II. The general protocol grammar

Cited by 14 publications

References 18 publications

PRESENCE: A Human-Inspired Architecture for Speech-Based Human-Machine Interaction

PRESENCE: A Human-Inspired Architecture for Speech-Based Human-Machine Interaction

Using intentional models for the interface design of multi-level systems

Component-Specific Usability Testing

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