Perceptions of women managers and their communicator competencies<sup>1</sup>

Wheeless, Virginia Eman; Berryman-Fink, Cynthia

doi:10.1080/01463378509369589

Cited by 24 publications

(6 citation statements)

References 32 publications

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“…It also includes items related to the training needs of women managers such as assertiveness, public speaking, credibility, professionalism, and emotional control. The scale includes 30 items, 16 positives, and 14 negative ones [ 18 ].…”

Section: Discussionmentioning

confidence: 99%

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

Asgari

Mohammadi

Kazemnejad

et al. 2021

Annals of Global Health

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Introduction: One of the most important factors that can enhance the efficiency and success of hospitals for achieving the objectives is the communication competency of nursing managers. Due to the lack of a local questionnaire to measure the communication competency of nursing managers, the present study has been conducted aimed to design and validate the Nursing Manager Communication Competency Questionnaire (NMCCQ). Method: First, after designing the questionnaire (production of primary items), based on the definition of the results of the study, the analysis of Schwartz, Barcott, and Kim's hybrid concept was performed and then it was evaluated. According to the definitions of the results of Schwartz, Barcott, and Kim's Hybrid concept analysis study, the questionnaire was designed and then it has been assessed psychometrically. Face validity with the opinion of 15 participants and content validity have been assessed using the opinion of 15 experts. Construct validity has been assessed by 300 nurses via completing the questionnaire using factor analysis. Results: First, a questionnaire with 83 items of qualitative data was made. After confirming content validity, the number of items reduced to 62 items. Exploratory factor analysis included five constructs of non-verbal communication skill, negotiation, reporting, communication ethics, and the application of communication knowledge, which consisted of 56 items that together accounted for 61.410% of the observed variance. Cronbach's alpha coefficient for constructs ranged from 0.862 to 0.987 and the intra-class correlation coefficient (ICC) ranged from 0.969 to 0.994. Conclusion: The results showed that nursing managers' communication competency questionnaire is a valid and reliable scale that can help managers select, assess, and appoint nursing managers. As a result, this tool can be used in future studies.

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Section: Discussionmentioning

confidence: 99%

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

Asgari

Mohammadi

Kazemnejad

et al. 2021

Annals of Global Health

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“…the focus of investigation [being] individuals' perceptions of competent communication behaviors” (p. 821). In ascertaining the essential structure of the competence construct related to organizations, researchers have identified and validated two critical behavioral factors: encoding (active, productive sending of messages) and decoding (active, receptive listening to messages) (e.g., Farace, Taylor, & Stewart, 1978; Monge et al, 1982; Scudder & Guinan, 1989; Wheeless & Berryman‐Fink, 1985). The complex process activities of encoding and decoding messages are two of the integral roots of communication theory with respect to the roles and interactions of sender and receiver (Berlo, 1960).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

The Impact of Project Managers’ Communication Competencies: Validation and Extension of a Research Model for Virtuality, Satisfaction, and Productivity on Project Teams

Henderson

2008

Project Management Journal

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ICurrent research continues to establish the importance of communication in the management of projects. However, little is known about the behavioral aspects of project managers' communication competency especially as they relate to crucial outcomes in virtual environments. This article reports on a survey-based research study of 564 respondents from the Chief Project Officer Web site that validates and extends a research model of project managers' competencies in decoding and encoding communication, the satisfaction and productivity of their team members, and the degree of virtuality present in the project. The findings indicate that project managers' competencies in decoding and encoding communication significantly contribute to team member satisfaction and productivity. In addition, geographic dispersion plays an unexpected and significant role in how project managers' competency in decoding and encoding communication impacts team member satisfaction and productivity.in the extant literature of interpersonal and organizational communication. The model, based on research by Henderson (2004), shows that project managers' competency in decoding and encoding communication is significantly and positively associated with their team members' satisfaction and productivity. The extent to which Henderson's findings apply outside her original sample study is not known. Also not known is how project managers' communication competencies operate when project teams are virtualthat is, geographically dispersed and reliant upon technology-mediated communication. The following research question is addressed in this study: What are the relationships among project managers' competencies in decoding and encoding communication, the satisfaction and productivity of their team members, and the degree of virtuality present in the project?Using path analysis of 564 respondents, and a subsample of 422, to a survey administered through Chief Project Officer, three hypotheses were confirmed, which show overall that project managers' decoding and encoding competencies are significantly and positively associated with team member satisfaction and productivity (N ϭ 564). Two additional hypotheses that included negative relationships between geographic dispersion and technology-mediated communication, and project managers' communication competencies, were not confirmed. However, unexpected findings showed that geographic dispersion in a project team leads to paradoxical results regarding project managers' decoding and encoding competencies as well as team satisfaction and productivity (N ϭ 422). Implications for practicing project managers and researchers are discussed, which encourage future development by both.

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“…Some of those measures are designed to examine an individual's cognitive perception of her or his own communicative competence (e.g., Arasaratnam 2009;Bakke 2010;Buhrmester et al 1988;Cegala 1981;Choon Mooi 2004;Duran 1993;Duran and Spitzberg 1995;Fanbin 2012;Guerrero 1994;McCroskey and McCroskey 1988;Rubin 1985;Rubin and Martin 1984;Spitzberg 2006) while other measures are designed to examine cognitive Brought to you by | Stockholms Universitet Authenticated Download Date | 10/10/15 2:05 AM perceptions of others' communicative behaviors (Douglas, O'Flaherty, and Snow 2000;Eadie and Paulson 1984;Guerrero 1994;Lindsey et al 2009;Monge et al 1982;Spitzberg 2007;Spitzberg and Cupach 1984;Spitzberg and Hurt 1987;Wheeless and Berryman-Fink 1985;Wiemann 1977). These are sometimes referred to as self-report or other-report measures, respectively, although such terminology has been applied inconsistently.…”

Section: Cognitivementioning

confidence: 99%

“…Third, the other-report measures have been created to examine a range of different targets' communicative competence levels (Douglas, O'Flaherty, and Snow 2000;Eadie and Paulson 1984;Guerrero 1994;Monge et al 1982;Spitzberg and Hurt 1987;Wheeless and Berryman-Fink 1985;Wiemann 1977). The final category of reports by assessor are other-observer measures (e.g., Lindsey et al 2009;Spitzberg 2007;Spitzberg and Cupach 1984).…”

Section: Overarching Analysismentioning

confidence: 99%

4. Epistemological approaches to communication competence

Wrench¹,

Punyanunt‐Carter²

2015

Communication Competence

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In this chapter we set out to provide an epistemological overview of the world of communication competence research. We start by examining the notion of "competence" as it has weaved in and out of the writings about communication starting with Grecian ideas and ending with postmodern critical perspectives on the topic. We then attempt to explore the various ways modern scholars have attempted to define and explain what "communication competence" is and how it can be studied. Then using Cone's (1978) Behavioral Assessment Grid we outline a variety of different issues related to the study of communication competence. Lastly, we explore some issues regarding the selection and utilization of appropriate measures of communication competence within modern research endeavors.

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Perceptions of women managers and their communicator competencies¹

Cited by 24 publications

References 32 publications

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

The Impact of Project Managers’ Communication Competencies: Validation and Extension of a Research Model for Virtuality, Satisfaction, and Productivity on Project Teams

4. Epistemological approaches to communication competence

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Perceptions of women managers and their communicator competencies1

Cited by 24 publications

References 32 publications

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

Psychometric Properties of Nursing Manager Communication Competency Questionnaire (CCCQ): An Instrument Design Study

The Impact of Project Managers’ Communication Competencies: Validation and Extension of a Research Model for Virtuality, Satisfaction, and Productivity on Project Teams

4. Epistemological approaches to communication competence

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Perceptions of women managers and their communicator competencies¹