1990
DOI: 10.1177/027507409002000102
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Perceptions of Public versus Private Sector Personnel and Informal Red Tape: Their Impact on Motivation

Abstract: This article presents the findings from a survey of public and private sector managers' perceptions of the formal and informal red tape encountered in their organizations. Formal red tape is perceived to be the result of personnel procedures, whereas the informal red tape is perceived as the constraint caused by the informal influence of the media, public opinion, political parties, and public officials. The article thereby also provides a partial test of the voluminous traditional literature containing assert… Show more

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Cited by 115 publications
(116 citation statements)
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“…formal procedures for decision-making, in order to bind managers' behavior (Bretschneider, 1990;Baldwin, 1990;Scott and Falcone, 1998). That bureaucratic rules can be set as a response to dysfunctional behavior is sustained also by agency theory (Holmstrom andMilgrom, 1991, 1994).…”
Section: Traditional Argumentmentioning
confidence: 99%
“…formal procedures for decision-making, in order to bind managers' behavior (Bretschneider, 1990;Baldwin, 1990;Scott and Falcone, 1998). That bureaucratic rules can be set as a response to dysfunctional behavior is sustained also by agency theory (Holmstrom andMilgrom, 1991, 1994).…”
Section: Traditional Argumentmentioning
confidence: 99%
“…Theoretically and empirically, red tape has been linked to a number of constructs of interest in the study including innovativeness (Moon and Bretschneiber 2002) and organizational performance (Brewer and Walker 2010). Red tape has also been shown to be an important factor in a number of employee level constructs, including alienation (DeHart-Davis and Pandey 2005), motivation (Baldwin 1990), and commitment (Stazky, Pandey, and Wright 2011), which are related to organizational identification. As previous literature has shown that the perception of red tape is an important construct for public employees and may potentially influence both the mediating and dependent variables of the study, the final model used to test the hypotheses proposed in the previous section will include a control for red tape.…”
Section: Organizational Influencesmentioning
confidence: 99%
“…While a number of studies have shown red tape to be negatively related with employee motivation (DeHart-Davis and Pandey 2005;Baldwin 1990), it may be the case that greater levels of perceived red tape encourage employees to step outside of their prescribed roles and attempt to expedite and improve work processes. This conjecture is not dissimilar from the assertion of Moon and Bretschneiber (2002) that red tape may be an organizational "push factor" in driving change and innovation.…”
Section: Analysis 1: Performance Management and Change-oriented Ocbmentioning
confidence: 99%
“…This definition sets out two oft-repeated important characteristics of red tape: red tape as excessive regulation and red tape as a perception or impression. Public administration research has refined Rosenfeld's definition following substantial progress in the empirical study of red tape [12,13]. With variations, the definitions largely align with Bozeman's [7] conceptualization of red tape as "rules, regulations, and procedures that remain in force and entail a compliance burden for the organization but have no efficacy for the rules' functional object" ( [7]: 283).…”
Section: Literature Reviewmentioning
confidence: 99%