Perceptions and expectations of health professionals regarding hospital pharmacy services and the roles of hospital pharmacists: A qualitative systematic review and meta-synthesis

Lee, Kyung Min Kirsten; Page, Amy; Kim, Sangseo; Al-Diery, Tarik; Koeper, Ivanka; Singh, Isabella; Hawthorne, Deborah; Johnson, Jacinta

doi:10.1016/j.rcsop.2023.100264

Cited by 4 publications

(1 citation statement)

References 51 publications

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“…Overall, the extent of knowledge and viewpoints regarding roles of hospital pharmacists among non-pharmacist health professionals observed in this Australian cohort closely aligns with those reported in the literature. As illustrated in a recent systematic review, health professionals worldwide acknowledged the diverse roles of pharmacists within multidisciplinary teams, showing a preference for proactive clinical roles of hospital pharmacists over administrative tasks [ 16 ]. Clinical hospital pharmacist activities perceived to be valuable in the literature for optimal patient and organizational outcomes included prescribing advice, medication reviews, and medication reconciliation [ 17 , 18 ].…”

Section: Discussionmentioning

confidence: 99%

Multidisciplinary perspectives on roles of hospital pharmacists in tertiary settings: a qualitative study

Lee,

Koeper,

Johnson

et al. 2023

International Journal for Quality in Health Care

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Backgrounds In today’s complex healthcare landscape, exacerbated by resource constraints at various levels, optimisation of health professionals’ roles is becoming increasingly paramount. Interprofessional collaboration, underpinned by role recognition and teamwork, leads to improved patient and organisational outcomes. Hospital pharmacists play a pivotal role in multidisciplinary teams, and it is imperative to understand multidisciplinary viewpoints on hospital pharmacists’ roles to guide role prioritisation and organisational efficiency. However, no study extensively investigated multidisciplinary views on values of diverse pharmacist roles in tertiary settings. This study aims to address this gap by examining non-pharmacist health professionals’ views on hospital pharmacists’ roles, recognising their specialised niches as a crucial step towards optimising their roles and services in Australia and internationally. Methods Multiple focus group discussions and interviews were held via a virtual conferencing platform. Study participants were recruited using the study investigators’ professional networks who were non-pharmacist health professionals with experience working with pharmacists in hospital settings. Data was collected from transcripts of the focus group recordings, which were later summarised using descriptive statistics and thematic analysis. Overarching themes were categorised and mapped against work system models to conceptualise organisational implications of multidisciplinary feedback, linking them to patient and organisational outcomes. Results 27 health professionals participated across focus groups and interviews, with the majority of professions being doctors and nurses. Three major themes were identified as follows: (1) overarching perceptions regarding hospital pharmacists; (2) professional niches of hospital pharmacists and (3) future opportunities to optimise hospital pharmacy services. Valued professional niches included patient and health professional educators, transitions-of-care facilitators and quality use of medicines analysts. Conclusion The study highlights critical insights into hospital pharmacists’ roles in Australia, identifying their niche expertise as vital to healthcare efficiency and success. Based on multidisciplinary feedback, the study advocates for strategic role optimisation and targeted research for enhanced clinical, economic and organisational outcomes.

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Section: Discussionmentioning

confidence: 99%

Multidisciplinary perspectives on roles of hospital pharmacists in tertiary settings: a qualitative study

Lee,

Koeper,

Johnson

et al. 2023

International Journal for Quality in Health Care

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Evaluating the Impact and Patient Experience of a Pharmacist‐Led Osteoporosis Clinic: A Service Evaluation

Jiao,

Mitchell,

Marwick

et al. 2024

Musculoskeletal Care

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To assess the quality of care provided by the clinical pharmacist within the context of osteoporosis management. | Objectives� To identify the demographic and clinical characteristics of patients referred to the pharmacist-led osteoporosis clinic.� To outline the treatment plans from the clinic.This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

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“Opportunities and responsibilities”: how do pharmacists assess their professionalism?

Araújo-Neto,

Dosea,

Tavares

et al. 2024

BMC Med Educ

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Introduction Professionalism is fundamental to the existence of professions. In pharmacy, interest in this theme improved with events that examined the resocialization of pharmacists in care. With this, evaluating professionalism can help the operationalization of the theme and, consequently, the development of strategies for pharmacy consolidation before its challenges. Therefore, this study aimed to evaluate the professionalism of Brazilian pharmacists. Methods To meet the objective, a cross-sectional study was conducted between March 2022 and August 2023. Data were collected using the Brazilian version of the “Modification of Hall’s Professionalism Scale for Use with Pharmacists”. The scale has 39 items grouped into the domains: autonomy, vocation, professional council, self-regulation, continuing education, and altruism. Data were analyzed using descriptive statistics and an ANOVA analysis of variance with post-hoc Hochberg or Games-Howell tests with Bootstrapping was conducted to verify differences between groups. Results 600 pharmacists participated in this study. The majority (69%) was female and carried out their professional activities in community pharmacies (50%). Professionalism scores ranged between 14 and 29 points, with an average of 22.8 points. Pharmacists working in outpatient clinics had higher scores in most factors, namely, altruism, continuing education, professional council, vocation, and autonomy. This indicates that the inclination of pharmacists to occupy areas focused on care can be significant to assess professionalism. Conclusions The data obtained indicate that pharmacists working in outpatient clinics had higher professionalism scores compared to others. This corroborates the worldwide trend experienced by pharmacy in recent decades, which is the execution of increasingly patient-centered practice models.

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Perceptions and expectations of health professionals regarding hospital pharmacy services and the roles of hospital pharmacists: A qualitative systematic review and meta-synthesis

Cited by 4 publications

References 51 publications

Multidisciplinary perspectives on roles of hospital pharmacists in tertiary settings: a qualitative study

Multidisciplinary perspectives on roles of hospital pharmacists in tertiary settings: a qualitative study

Evaluating the Impact and Patient Experience of a Pharmacist‐Led Osteoporosis Clinic: A Service Evaluation

“Opportunities and responsibilities”: how do pharmacists assess their professionalism?

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