Perception on the Online Classes Challenges Experienced during the COVID-19 Pandemic by LSPU Computer Studies Students

Abstract

The COVID-19 pandemic forces educational institutions to divert from traditional face-to-face classes to online classes. Despite the implementation and acceptance of the general population on this setup, various challenges are being experienced by the students. Through a literature review, this study determined the challenges of online classes faced by the students which commonly fall in the following domains: technology, digital competency, compatibility, socioeconomic factor, human and pets’ intrusions or noise, demanding workload, assessment and supervision, time management and motivation, and social and emotional health. The study further investigated the constructs of the challenges based on the students’ responses. To gain breadth and depth of understanding on the challenges, both quantitative and qualitative research and data were mixed and used. The result in the quantitative method shows that the level of agreement of the students, if they are experiencing problems in terms of communication and interaction, teaching methodologies of the instructors, and learning resources, revealed to be neutral. However, analysing the qualitative results shows that there are recurring themes in the challenges such as poor or unstable internet connection, human intrusion and noise, feedback and communication issues, and issues in delivering teaching and learning. Further, this research has implications for advising faculty, curriculum designers and administrators on the needs and experiences of the students which can provide insights in planning and designing of teaching and learning delivery for the coming semesters.

E-learning Outcomes during the COVID-19 Pandemic

“…The COVID-19 pandemic has forced educational institutions to shift from traditional face-to-face classes to online classes (Yahya et al, 2021). Despite the general population's acceptance and implementation of this setup, the students face a variety of challenges (Del Rosario & dela Cruz, 2022). Online education has benefits, but it also has disadvantages (Xie et al, 2020).…”