Perception of Impact of Frequent Short Training as an Enhancement of Annual Refresher Training

Ruttenberg, Ruth; Raynor, Peter; Tobey, Scott; Rice, Carol

doi:10.1177/1048291120920553

Cited by 4 publications

(5 citation statements)

References 7 publications

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“…Certainty and exible work schedules boost staff motivation and increase productivity [31,32]. In times of low demand, time can be effectively used to provide staff with preparation or refresher training for the diverse roles they might play during the vaccination period and for team-building activities [33,34]. In other studies, [35,36] it has been found that during pandemic periods, staff are often assigned emergent roles for which they are less prepared, as also noted in this study.…”

Section: Discussionsupporting

confidence: 60%

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

Tetui

Tennant

Adil

et al. 2023

Preprint

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Background Vaccination plays a critical role during pandemics, and mass vaccination clinics are often an imperative public health measure. These clinics usually consist of multi-disciplinary teams, which can pose significant coordination challenges, yet also presents an opportunity for collectively contributing toward mitigating the impact of infection within communities. This study explores the coordination dynamics of the Region of Waterloo’s Coronavirus disease of 2019 (COVID-19) mass vaccination clinics in Ontario, Canada, between July 2021 to April 2022. Methods This qualitative study included sixteen purposively selected participants working in mass vaccination clinics. Participants were individually interviewed for 40–60 minutes. An inductive and iterative thematic analysis was undertaken, including open coding, grouping, labelling, regrouping, and making sense of the themes. Results Three interrelated themes were created: (1) Unpredictable Work Environment, which comprised of changing clinic processes and the impact of clinic adjustments to the running of the clinics, (2) Clinic Cohesion Challenges, which included staff role disparities, limited job preparation and clinic system silos, and (3) Adaptable and Supportive Work Environment, which comprised of staff adaptability, dispositional flexibility, and a supportive work environment. While the first two themes created a precarious situation in the clinics, the third countered it, leading to a largely successful clinic implementation. Conclusions The rapid evolution and high transmissibility of COVID-19 in communities required a public health response that felt like flying and building a plane simultaneously—a seemingly impossible yet necessary task. However, an adaptable and supportive work environment was critical for establishing an atmosphere that can overcome challenges from a constantly changing pandemic and the guidance of public health officials. Such lessons gained from understanding the dynamic experiences in mass vaccination clinics are essential for improving the development and operation of future immunization campaigns.

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Section: Discussionsupporting

confidence: 60%

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

Tetui

Tennant

Adil

et al. 2023

Preprint

View full text Add to dashboard Cite

show abstract

“…Certainty and flexible work schedules boost staff motivation and increase productivity [ 36 , 37 ]. During periods of low demand, it is recommended to utilize time effectively by providing staff with preparation or refresher training for the various roles they may need to fulfil during the vaccination period, as well as participating in team-building activities [ 38 , 39 ]. In other studies [ 40 , 41 ], during pandemic periods, staff are often assigned emergent roles for which they need more preparation, as also noted in this study.…”

Section: Discussionmentioning

confidence: 99%

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

Tetui,

Tennant,

Adil

et al. 2023

Health Res Policy Sys

View full text Add to dashboard Cite

Background Vaccination plays a critical role during pandemics, and mass vaccination clinics are often an imperative public health measure. These clinics usually consist of multi-disciplinary teams, which can pose significant coordination challenges, yet also present an opportunity for collectively contributing towards mitigating the impact of infection within communities. This study explores the coordination dynamics of the Region of Waterloo’s coronavirus disease of 2019 (COVID-19) mass vaccination clinics in Ontario, Canada, between July 2021 and April 2022. Methods This qualitative study included 16 purposively selected participants working in mass vaccination clinics. Participants were individually interviewed for 40–60 min. An inductive and iterative thematic analysis was undertaken, including open coding, grouping, labelling, regrouping and making sense of the themes. Results Three interrelated themes were created: (1) unpredictable work environment, which was comprised of changing clinic processes and the impact of clinic adjustments to the running of the clinics; (2) clinic cohesion challenges, which included staff role disparities, limited job preparation and clinic system silos; and (3) adaptable and supportive work environment, which was comprised of staff adaptability, dispositional flexibility and a supportive work environment. While the first two themes created a precarious situation in the clinics, the third countered it, leading to a largely successful clinic implementation. Conclusions The rapid evolution and high transmissibility of COVID-19 in communities required a public health response that felt like flying and building a plane simultaneously – a seemingly impossible yet necessary task. However, an adaptable and supportive work environment was critical for establishing an atmosphere that can overcome challenges from a constantly changing pandemic and the guidance of public health officials. Such lessons gained from understanding the dynamic experiences in mass vaccination clinics are essential for improving the development and operation of future immunization campaigns.

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Section: Discussionmentioning

confidence: 99%

“…Further, refresher training should be conducted for the frontline workers to enhance their communication skills and understanding of the DHI as studies suggest that this would lead to increased confidence and information retention which would result in better work efficiency. 21 Technical difficulties may affect the quality and efficiency of work being done by the frontline workers. A significant number of the study participants reported frequent data sync and battery issues.…”

Section: Discussionmentioning

confidence: 99%

Health workers’ experience of a digital health intervention implemented in peri-urban communities in Karachi, Pakistan

et al. 2022

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Objective Digital health interventions (DHIs) have the potential to improve access and quality of care in low-middle-income countries. The aim of this study was to assess the acceptability, usability and aesthetics of a DHI by frontline workers in peri-urban community settings in Karachi, Pakistan. Methods A mixed-methods study was carried out in peri-urban field sites in Karachi, Pakistan, where maternal and childcare services are provided through front-line care providers using a DHI. These workers include community health workers, midwives, and physicians who were using the DHI for at least six months. For quantitative data, a questionnaire regarding the module design and interface, technical difficulty, and appropriate utilisation was assessed using a 5-point Likert scale. For qualitative data, focus group discussions (FGDs) based on experiences regarding operability, design, its effect on work efficiency and the provision of beneficial health services were conducted. Results There were 93 respondents for the quantitative questionnaire who reported high satisfaction (>85%) with the DHI in many themes including content quality, aesthetics and ease of use. Participants were least satisfied with service quality (45% satisfaction only) due to issues related to data sync and network connections in these areas. During the FGDs, the workers stated that the DHI helped them with accessing previous data and providing quality health care services to the community. Conclusion Although frontline workers reported a few technical difficulties while using the DHI, the majority reported that it was acceptable, had user-friendly features and was beneficial in their work processes.

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Perception of Impact of Frequent Short Training as an Enhancement of Annual Refresher Training

Cited by 4 publications

References 7 publications

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

“Flying a plane and building it at the same time”: Lessons learned from the dynamic implementation of mass vaccination clinics in the Region of Waterloo, Ontario, Canada

Health workers’ experience of a digital health intervention implemented in peri-urban communities in Karachi, Pakistan

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