Perception of good physicians in patient’s face-to-face consultations: Evidence from a Chinese platform
Quanming Peng,
Jun Li,
Lutong Zheng
et al.
Abstract:Objective:
This article aimed to offer insights into patients’ expectations regarding the traits of physicians, with the goal of helping physicians gain a better understanding of patient needs and provide better care.
Method:
This study used a Python crawler script to collect patients’ comments from haodf.com, a major online consultation platform in China, to examine the expected character traits of physicians by patients. A total of 83,315 comments wer… Show more
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