2022
DOI: 10.1016/j.heliyon.2022.e09322
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Perceived usefulness of technology and multiple salient outcomes: the improbable case of oil and gas workers

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Cited by 7 publications
(3 citation statements)
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References 25 publications
(19 reference statements)
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“…In the study by Chtourou and Souiden (2010), TAM is defined it as "the extent to which one perceives that using one specific system would boost his/her job performance." It is also important to note that perceived usefulness is the one's belief of whether a particular system would enhance a given task or role in terms of efficiency and effectiveness (Bolodeoku et al, 2022;Morrison-Smith & Ruiz, 2020). The perceived usefulness of a mobile application to carry out transactions on a customer's SACCO account can be described in the context of this study as an assessment of how much a customer expects that using this application will enhance or provide a benefit to his productivity or efficiency when performing a transaction on his account.…”
Section: Perceived Usefulnessmentioning
confidence: 99%
“…In the study by Chtourou and Souiden (2010), TAM is defined it as "the extent to which one perceives that using one specific system would boost his/her job performance." It is also important to note that perceived usefulness is the one's belief of whether a particular system would enhance a given task or role in terms of efficiency and effectiveness (Bolodeoku et al, 2022;Morrison-Smith & Ruiz, 2020). The perceived usefulness of a mobile application to carry out transactions on a customer's SACCO account can be described in the context of this study as an assessment of how much a customer expects that using this application will enhance or provide a benefit to his productivity or efficiency when performing a transaction on his account.…”
Section: Perceived Usefulnessmentioning
confidence: 99%
“…Subjective norms can exert a substantial influence on customer behavior within the realm of online purchase. PU refers to an individual's personal evaluation of how much a specific technology or system improves their performance and productivity (Bolodeoku et al, 2022). The PU of online purchase is a crucial determinant in consumers' assessment of the effectiveness and efficiency of digital platforms (Lim & Ting, 2012).…”
Section: Introductionmentioning
confidence: 99%
“…For instance, research has revealed that users' perception of usefulness significantly influences their intention to utilize mobile and online library services (Xu et al, 2010;Yoon, 2016). Bolodeoku et al (2022) highlighted the organizational role in effectively communicating the advantages of adopting new processes, leading to improved process adoption and employee performance. Additionally, Mois and Beer (2020) discovered a positive relationship between older consumers' intention to adopt robot assistance for aging in place and their perceived usefulness of the robot.…”
Section: Perceived Usefulnessmentioning
confidence: 99%