“…Next, the agent orders goods from the manufacturer and the producer sends the goods order to the agent. That is an example of a business flow carried out face-to-face in the Business Simulation laboratory (Jerman Blažič & Novak, 2015;Tomaskova et al, 2019;Price-Howard & Lewis, 2023). Every company creates documents that must be in their company, such as agendas for incoming and outgoing letters, attendance lists, salary lists, memos, and so on.…”