Perceived Risks and Ict Use

Lee, Chei Sian; Watson-Manheim, Mary Beth

doi:10.1080/08874417.2014.11645682

Cited by 3 publications

(4 citation statements)

References 39 publications

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“…Our findings indicate that mastering technology and tools is perceived as the most important virtual skill for successful remote OD. Similar to our findings, Gibbs et al ( 2017) investigated the impacts of technology use on virtual-team processes and performance, indicating that technology has already been treated previously as mediating variable with effects on message reception and understanding (Lee & Watson-Manheim, 2014), knowledge and information-sharing processes (Minas et al, 2014), and performance (Bradley et al, 2013). However, the findings of these studies regarding technologies and their (positive or negative) impact on team performance are often not comparable with each other because different technologies are studied.…”

Section: The Central Role Of Technologysupporting

confidence: 90%

“…Our findings show that conducting interventions in the virtual space requires more precise communication and detailed explanation of tools and tasks, indicating that virtuality has effects on message reception and understanding (Lee & Watson-Manheim, 2014). Furthermore, virtual interventions need to be designed to actively foster interaction and engagement (including energizers and gamification) to reduce the possibility that the attendees are less satisfied in the virtual environment.…”

Section: A Shift In Effortsmentioning

confidence: 91%

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Counseling organizations remotely: A qualitative inductive research on the adjustment process.

Autenrieth¹,

Costa²

2023

Consulting Psychology Journal

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The public-health-driven COVID-19 lockdowns unpredictably forced organizationdevelopment (OD) consultants to work from home in no time. Because original interventions, driven by behavioral and social-science knowledge, were predominantly designed for face-to-face encounters, adaptation to virtual OD services was inevitable. This article analyzes that process. This study aimed to investigate how OD consultants adjusted their labor activity from a predominantly face-to-face to a solely technologymediated setting. We adopted a bottom-up research approach to inductive concept development, following Gioia and colleagues' ( 2013) methodology to study the adaptation process of 10 external and internal OD consultants. The findings indicate a parallel to Lewin's (1951) famous three-phase model of change. We suggest that our emergent framework can be well applied by other occupational fields (e.g., education sector, therapy, consultancies) in a transition process to a virtual setting. To facilitate the transition in other occupational fields we present a guiding framework. What's It Mean? Implications for Consulting PsychologyRapid changes in how consultancy work is provided to clients require consultants to adjust quickly to the new reality and resources. In a period where the shift to remote or hybrid work is now a reality, understanding the process these professionals undergo to adjust and to continue to provide quality organization-development services is fundamental for consultancy companies and their employees if they are to better predict and overcome eventual obstacles.

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Section: The Central Role Of Technologysupporting

confidence: 90%

Section: A Shift In Effortsmentioning

confidence: 91%

Counseling organizations remotely: A qualitative inductive research on the adjustment process.

Autenrieth¹,

Costa²

2023

Consulting Psychology Journal

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“…The virtual teams studies taking an "effects" approach typically treat technology as an input or mediating variable that affects virtual team processes and outcomes. For instance, technology use in virtual teams has been shown to have an effect on message reception and understanding (Lee & Watson-Manheim, 2014), shared mental model development (Andres, 2012), communication breakdowns (Daim et al, 2012), information and knowledge sharing processes (Minas, Potter, Dennis, Bartelt, & Bae, 2014;Pinjani & Palvia, 2013), as well as team members' agreeableness (Bradley et al, 2013) and performance (Bradley et al, 2013;Montoya-Weiss, Massey, & Song, 2001;Venkatesh & Windeler, 2012). However, we found that findings were often mixed on whether the technology's effect on virtual teams was positive or negative.…”

Section: The "Effects" Approachmentioning

confidence: 99%

“…Thus, several studies using this approach were investigating the effect of technology on virtual teams with tools that team members may not have been using for long. Interestingly, the technologies studied in this approach also varied a lot from asynchronous, text-based tools such as asynchronous discussion boards (McLeod, 2013) or weblogs (Chiu & Staples, 2013), to synchronous, text-based tools such as instant messaging (Altschuller & Benbunan-Fich, 2010, to various kinds of asynchronous and synchronous media, such as email, text messaging and teleconferencing (Johnson et al, 2009;Lee & Watson-Manheim, 2014;Muethel, Siebdrat, & Hoegl, 2012). To conclude, it seems that very different communication media are used to explain technological effects in virtual teams, and often these studies are conducted with teams of students who lack a common history of working together or with the tools provided.…”

Section: The "Effects" Approachmentioning

confidence: 99%

Investigating the impacts of team type and design on virtual team processes

Gibbs

Sivunen

Boyraz

2017

Human Resource Management Review

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While much is known about virtual team processes and outcomes, the literature relies on a variety of team configurations and types (including student versus organizational samples, shortterm versus long-term teams, functional versus project-based teams, and teams with various task types) yet has not systematically examined how these differences impact team processes. This is important because much of the virtual teams research has been based on student samples, which are easier to access and control, with the implicit assumption that the findings from student samples will generalize to organizational virtual teams. This manuscript reviews the last 15 years of research on virtual teams and conducts an analysis of team type and study design on a sample of 265 articles. We then analyze several systematic differences based on these factors that are apparent in research in three areas: leadership, cultural composition, and technology use, and develop propositions to guide future research in these areas. Our findings have important implications for future virtual teams research by suggesting that researchers should be more explicit about the biases carried by particular methods and designs and the ways in which they impact our knowledge of the field.

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Impact of social media use on student satisfaction in Higher Education

Rahman

Ramakrishnan

Ngamassi

2019

Higher Education Quarterly

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Social media has transformed the communication landscape for institutions of Higher Education by providing improved teaching and learning experience. However, very little is known as to whether the use of social media by Higher Education students improves their satisfaction. Grounded in social media, risk and technology acceptance literature, this paper examines Higher Education students' perceptions of social media use (SMU) and the impact of SMU on their satisfaction. Data collected from the students were analysed using Structural Equation Modelling. The study finds that: (1) perceived usefulness of social media has positive effect on the use of social media in student learning; (2) perceived risk of using social media discourages the use of the tool, and (3) SMU has positive effect on student satisfaction. The study further discusses the theoretical and practical implications of these findings.

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Perceived Risks and Ict Use

Cited by 3 publications

References 39 publications

Counseling organizations remotely: A qualitative inductive research on the adjustment process.

Counseling organizations remotely: A qualitative inductive research on the adjustment process.

Investigating the impacts of team type and design on virtual team processes

Impact of social media use on student satisfaction in Higher Education

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