Perceived Quality Benefits Influenced by Usefulness and Documentation Accuracy of Information Systems

Abstract

In the technology-rich environment of healthcare, hospital documentation systems need to be developed so that quality benefits are realized and are more evident. The effects of nurses' perceptions of ease of use, usefulness, and documentation accuracy on their perceptions of improved quality benefits from information systems were studied based on a proposed model. This model was developed from variables in both technology acceptance and healthcare literature. Usefulness and documentation accuracy of an information system were found to be highly influential in the nurses' perception of quality benefits from the system. System designers need to be keenly aware of nurses' need for useful and accurate systems so that quality benefits can be discovered. Further research is needed to more thoroughly explore the impact of technology on quality of care in nursing.

Positive Impacts of Electronic hand‐off systems designs on Nurses’ communication effectiveness

“…In both groups, the system quality of hand‐off system has a significant positive influence on information quality (both p ‐values at 0.01 level), which indicates that a better quality electronic hand‐off system provides better quality information. The results support the findings of McDowell, Dillon, and Lending () and Gorla, Somers, and Wong () who noted that when nurses consider a system to be difficult to use, that system will produce poor information. Therefore, we recommend that hospitals develop electronic hand‐off systems with a high‐quality user interface to help nursing personnel perform their work more easily and efficiently, consequently producing good quality information.…”

Diş Hekimlerinin Teknoloji Kabul Modeli Çerçevesinde Elektronik Sağlık Kayıtlarını Kullanma Eğilimleri

“…7 Teknoloji kabul modelinde bilgi teknolojisinin kullanımının temel belirleyicilerinin algılanan fayda ve kullanım kolaylığı olduğu varsayılmaktadır. 7,14,15 Algılanan fayda, bir bireyin belirli bir sistemi kullanmanın iş performansını artıracağına inanma derecesi, algılanan kullanım kolaylığı ise, bireyin belli bir sistemi kullanmanın fiziksel ve zihinsel çabalardan uzak olacağına inanma derecesi olarak tanımlanmaktadır. 7 Venkatesh ve Davis 16 iş performansının yanısıra teknolojinin kolay öğrenilmesiyle teknolojinin kullanılması, yaygınlaşmasıyla da daha faydalı sonuçlara yönelinebileceğini belirtmişlerdir.…”

Adoption of Hospital Information System Among Nurses: a Technology Acceptance Model Approach

“…Health care industry plays an essential role in the economy and is highly dependent on information technology (2). Health care Organizations implement new technologies to improve the quality and efficiency of their services.…”

“…Davis also believes that research on the adoption of such technologies should be performed on the other variables affecting the TAM model. Therefore, TAM was revised, and Technology Acceptance Model 2 was introduced in order to include integrated theoretical structures (2,10,15,16).…”