Perceived pedestrian level of service in an urban central network: The case of a medium size Greek city

Georgiou, Aggelos; Skoufas, Anastasios; Basbas, Socrates

doi:10.1016/j.cstp.2021.04.009

Cited by 22 publications

(8 citation statements)

References 32 publications

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“…The first two objectives of the study were the focus of Phase 1 which aimed to determine and classify factors influencing pedestrian performance. A total of 56 factors were initially listed after a thorough review and evaluation of several established and relevant concepts tackling the pedestrian level of service [3,8,18] and walkability [12,19,20]. Cause-and-Effect Analysis was then employed to explore further the underlying causes which affect pedestrian performance.…”

Section: Phase I: Determination and Classification Of Pedestrian Perf...mentioning

confidence: 99%

“…Nowadays, non-motorized movement, specifically walking, has always been envisioned to be a long-term sustainable solution to alleviate the transportation problems mentioned earlier [2,3]. Several studies have shown how walking can improve the quality of life by exploring the potential impacts of improved pedestrian facilities and levels of service [2].…”

Section: Introductionmentioning

confidence: 99%

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Analysis of Pedestrian Performance by Integrating both Quantitative and Qualitative Factors

Meneses

Buluran²

2022

Civ Eng J

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The importance of non-motorized movements, explicitly walking, and its corresponding impact on social, economic, and environmental aspects has always been overlooked due to the convenience brought by motorized vehicles. An automobile-dependent society mirrors the rise and worsening of several transportation problems, such as road-wide traffic congestion, massive fuel consumption, and excessive CO2emissions. In response to these aggravating situations and in support of various national and international calls, the main objective of this study was to extract the significant factors influencing the pedestrian level of service and walkability and to subsequently develop a predictive mathematical model for evaluating pedestrian conditions. Factors influencing the pedestrian level of service and walkability were initially identified through an extensive review and evaluation of existing studies, literature, and other relevant resources. A cause-and-effect analysis was used to develop an Ishikawa Diagram tackling pedestrian performance. The finalized factors were incorporated into the development of the Pedestrian Performance Assessment Questionnaire (PPAQ), which was utilized for data acquisition. Survey responses were then subjected to factor analysis after satisfying several tests for assumptions and suitability to extract the root causes influencing pedestrian performance. The validated root causes were then integrated to form the Pedestrian Performance Audit Tool (PPAT), a tool used in evaluating pedestrian areas in Tarlac City, Philippines. Data was analyzed through ordinal regression analysis to develop the multi-objective pedestrian performance prediction model. Results showed that there are six critical predictors of pedestrian performance unified in the final mathematical model: Pedestrian Space (PS), Official’s Intervention (OI), Ambiance (A), Vibrance (V), Street Vendors (SV), and Trash Bins (TB), and is the most significant contribution of the study. The model's validity was ascertained through a confusion matrix, which resulted in an acceptable rating. The comparison between calculated and perceived values together with the use of odds ratios served as the basis for the interpretation of some of the key results and findings. Finally, recommendations were also presented which can be a basis for the development of sustainable programs and interventions for the improvement of the pedestrian system. Doi: 10.28991/CEJ-2022-08-06-02 Full Text: PDF

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Section: Phase I: Determination and Classification Of Pedestrian Perf...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Analysis of Pedestrian Performance by Integrating both Quantitative and Qualitative Factors

Meneses

Buluran²

2022

Civ Eng J

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“…Therefore, it required a vigorous and definite solution to mitigate the current problem of urban public transportation in this country (Ponrahono et al, 2018). Quality of services (QOS) rating would be a preference approach to assess the quality of transportation based on specific element and attributes (Georgiou et al, 2021). On-time performance was recognised as one of the main attributes and addressed as reliability of bus services based on the timetable approved by the authority (Rohani et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

The Impact of on-Time Performance Towards Quality of Urban Bus Services: A Case Study in State Capitals of Peninsular Malaysia

Bakar

Norhisham

Saad

et al. 2023

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Urbanisation have given significant impact on escalating the traffic volume as the tremendous traffic congestion daily, especially during peak hours in weekdays. The objective of this paper is to assesses the impact of on-time performance towards quality of urban bus services in Malaysia. Therefore, this study was conducted at 11 state capitals in Peninsular Malaysia. The main local bus terminals had been designated in this study. The Transit Capacity and Quality of Service Manual (TCQSM, 2013) was chosen as the guideline used in this study. The results showed that Johor Bahru recorded a total 648 departure daily which considered the highest departure. There were 4 state capitals that recorded more than 80% of overall on-time departure for each route, such as Kuala Terengganu (94.39%), Shah Alam (82.45%,), Ipoh (80.74%) and Kangar (80.06%). The overall quality of services for on-time performance in state capitals of Peninsular Malaysia was classified as QOS D. Based on the study results, several rectifications on bus services in state capitals of Peninsular Malaysia is highly required.

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“…The increase in quality of service (QOS) for public transportation is attracting new passengers from private vehicles to switch to the public transportation system. Therefore, level of service (LOS) rating is used as a significant global assessment of transportation infrastructure to determine the service quality according to specific elements [16]. Passenger feedback can help to improve the LOS criteria, quality, and performance [17,18].…”

Section: Introductionmentioning

confidence: 99%

Service Quality of Bus Performance in Asia: A Systematic Literature Review and Conceptual Framework

Bakar

Norhisham²,

Katman³

et al. 2022

Sustainability

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Bus services have played a significant role in public transportation, especially in urban areas throughout the years. Since bus services compete greatly with other types of public transportation, such as e-hailing services and private vehicles, they have recently attracted scholars to conduct many relevant studies. However, research in assessing public transport networks in urban areas by researchers by using systematic literature review is lacking. There are definitive gaps between quality standards set by the transportation regulatory authority and what bus operators can provide based on their obligations. Therefore, the present study had concentrated on the service quality of bus services in Asia by using the systematic literature review of articles. This study was based on previous studies, specifically on service quality of performance. Several previous studies were selected by using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRIMSA) approach. SCOPUS and Science Direct were chosen as the main journal database. Through this approach, 41 articles were selected for further analysis. This study was focused on three primary themes: study approach, stakeholders, and service quality attributes. An advanced analysis on these primary themes was used to formulate another 18 sub-themes. All themes and sub-themes which reflected the significant impacts of service quality towards bus services were discussed in detail. This study addressed several qualities of bus services and bus performance in regard to the improvement of urban transportation polices. Several recommendations that can provide necessary knowledge and information for future research were also presented.

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Perceived pedestrian level of service in an urban central network: The case of a medium size Greek city

Cited by 22 publications

References 32 publications

Analysis of Pedestrian Performance by Integrating both Quantitative and Qualitative Factors

Analysis of Pedestrian Performance by Integrating both Quantitative and Qualitative Factors

The Impact of on-Time Performance Towards Quality of Urban Bus Services: A Case Study in State Capitals of Peninsular Malaysia

Service Quality of Bus Performance in Asia: A Systematic Literature Review and Conceptual Framework

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