Perceived importance of pharmacy management skills

Compelling features of a safe medication-use system

“…Strong pharmacy leadership and management skills are also important and include (1) demonstrating ethical conduct in all activities related to pharmacy practice, (2) taking personal responsibility for attaining excellence in one's own ability to provide leadership for pharmacy, (3) communicating effectively when speaking and writing, (4) managing change effectively, and (5) effectively attending to customer needs. 39 These skills help move a patient-safety program forward.…”

Managerial skills and performance in small businesses: the mediating role of organizational climate

“…There is a wide range of management responsibilities in a pharmacy setting, such as finance management, human resources and customer relations, that cannot be tackled without an understanding of fundamental management principles (Latif, 2002; Luthans et al , 1985; Curtis et al , 1989). To run a pharmacy in a sustainable manner, a good manager should use talented staff and provide them with opportunities for growth and self-enrichment (Al-arifi, 2013; Faris et al , 2005). Incompetent or ineffective management practices on the part of the managing pharmacist can lead to negative consequences, particularly in relation to treatment outcomes and pharmacy profits.…”

“…In the case of pharmacy management, expertise in Pharmacoeconomics, financial management techniques and information technology is required. Political skills: These skills enable managers to gain the power and influence they require to run their businesses (Latif, 2002). According to Mintzberg (1975), political skills work and influence through persuasion, manipulation, communication and negotiation (Faris et al , 2005; Mintzberg, 1975). …”

“…It has been well-documented that there are certain important managerial skills (MSs) that a practicing pharmacist should possess and be able to apply effectively (Grimmer et al , 2015). In particular, innovative leadership and skillful management are two crucial skills that could potentially improve health-care total costs, clinical outcomes, quality of life and patient satisfaction (Faris et al , 2005). Furthermore, it has been argued that effective MSs are contextual; that is successful managers familiarize themselves with the climates of their organizations and improve their MSs accordingly (Ouakouak et al , 2014).…”

Identification of Key Business and Management Skills Needed for Pharmacy Graduates

“…5 Axworthy and MacKinnon, and Faris and colleagues surveyed managers on the perceived importance of managerial skills based on the American Society of Health-System Pharmacists' (ASHP) supplemental standard and learning objectives for residency training in pharmacy practice management. 6,7 Frenzel and colleagues surveyed advanced pharmacy practice experience (APPE) preceptors on the essential clinical and non-clinical skills for student pharmacists. 8 To the best of the authors' knowledge, no research has been done to assess pharmacy graduates' business and managerial skill needs using focus groups.…”