Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship

Su, Lujun; Swanson, Scott R.

doi:10.1016/j.tourman.2019.01.009

Cited by 260 publications

(266 citation statements)

References 118 publications

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“…Mental health value has often been examined in the recent tourism/business literature due to its criticality in influencing customer/employee behaviors (e.g., Ariza‐Montes et al, ; Cleary, Lees, & Sayers, ; Gascon et al, ; Hwang & Lee, ; Liang et al, ; Lin & Niu, ; Su & Swanson, ). Evidence in these studies revealed that patrons/workers often perceive mental health value when they are exposed to natural environment and green spaces, and that such mental health value elicits their positive decision/behavior for the place/company.…”

Section: Review Of the Literaturementioning

confidence: 99%

“…Researchers generally agree that individuals' mental health value plays a critical role in generating positive behaviors for a company/place/product (Ariza‐Montes et al, ; Cleary et al, ; Hwang & Lee, ; Hwang & Lyu, ; Lin & Niu, ; Su & Swanson, ). For instance, in the tourism business context, Hwang and Lee () investigated senior travelers' behaviors.…”

Section: Review Of the Literaturementioning

confidence: 99%

“…Their empirical result revealed that senior travelers' mental health value along with product attachment and attitude are crucial drivers of their loyalty for the company. In the hotel sector, Su and Swanson () examined the role of corporate social responsibility in explicating hotel employee‐company relationships. Their empirical finding showed that employee mental health/well‐being is a significant proximal determinant of employees' green loyalty behaviors.…”

Section: Review Of the Literaturementioning

confidence: 99%

“…Researchers generally agree that individuals' mental health value plays a critical role in generating positive behaviors for a company/place/ product (Ariza-Montes et al, 2018;Cleary et al, 2018;Hwang & Lee, 2019;Hwang & Lyu, 2018;Lin & Niu, 2018;Su & Swanson, 2019).…”

Section: Influence Of Mental Health Valuementioning

confidence: 99%

“…In addition, little research has considered the possible influence of both man‐made specially designed green spaces and natural green environment together on the occupants' decision formation. Moreover, although the importance of increasing individuals' mental health value and place image has been indicated in existing environmental/consumer behavior studies (Muposhi & Dhurup, ; Su & Swanson, ), little is known about how these variables are related to green atmospherics as NBS in generating the occupants' loyalty for the airport. Furthermore, an occupant's decision formation is generally considered to be different by its type (Han & Hyun, ; Wheeler, Pulley, & Felix, ), and the theoretical deepening delineating the dissimilarity regarding the impact of NBS on airport visitors' and workers' loyalty generation process has hardly been made.…”

Section: Introductionmentioning

confidence: 99%

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Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers

et al. 2020

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Nature‐based solutions (NBS) are becoming increasingly crucial as NBS brings diverse health‐related benefits to travelers and workers in the tourism business sector. This research explored the influence of green atmospherics as NBS on airport occupants' mental health value, image, and loyalty generation processes. A quantitative approach with a field survey method was employed. A structural equation modeling and metric invariance test were used as data analysis technique. Our empirical result revealed that green atmospherics as NBS significantly improve the occupants' mental health value and image of the airport, and these variables contribute to their loyalty enhancement for the airport. The effect of green spaces and natural surroundings on loyalty was maximized through mental health value and image. In addition, the linkages from natural surroundings to mental health value and image were stronger in the visitor group whereas the mental health value—loyalty relation was stronger in the worker group.

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Section: Review Of the Literaturementioning

confidence: 99%

Section: Review Of the Literaturementioning

confidence: 99%

Section: Review Of the Literaturementioning

confidence: 99%

Section: Influence Of Mental Health Valuementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers

et al. 2020

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Is corporate greening beneficial? Exploring the relationship between perceived corporate environmental behavior and organizational citizenship behavior

Yang

et al. 2022

Bus Strat Env

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Based on the social identity theory, this study investigates whether and how employee perceptions of corporate environmental behavior (CEB) influence the realization of an organization's internal value. Using employees' organizational citizenship behavior (OCB) as a direct agent for corporate internal value, the current study constructs a theoretical model of perceived CEB and OCB, with work meaningfulness and person-organization (P-O) value fit serving as mediator and moderator, respectively. After analyzing 235 questionnaire samples, we discovered that the perceived CEB positively influenced OCB via work meaningfulness and that this positive effect was strengthened by a greater P-O value fit. These findings suggest that in the process of motivating employees to implement OCB, firms should address the significance of internal driving roles of work meaningfulness and boundary-spanning roles of P-O value fit in order to enhance corporate internal value and correct managers' misconceptions about the value of CEB.

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Effect of ethical leadership and corporate social responsibility on firm performance: A systematic review

Saha

Shashi

Cerchione

et al. 2019

Corp Soc Responsibility Env

163

126

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Academic and corporate interest in ethical leadership, corporate social responsibility (CSR), and firm performance has attracted a lot of attention in recent years. In fact, many research papers and journal special issues have been focused on these three domains. In this context, this paper conducts a systematic review on the concepts of ethical leadership and CSR and their impact on firm performance. 114 papers published over a period of 58 years (1958–2016) were selected and analyzed according to descriptive and content perspectives to propose a conceptual framework and define a future research agenda. In fact, the main results allow us to derive six main propositions representing possible areas of investigation to direct research on the topic. More in details, the body of literature highlights that financial factors are the main barriers affecting the adoption of CSR practices. On the contrary, internal and external environment was found to represent a critical success factor in the adoption of CSR practices. Finally, the results highlight that personal values have impact on ethical leadership that in turn has direct positive impact on CSR and direct and indirect impact on firm performance.

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Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship

Cited by 260 publications

References 118 publications

Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers

Impact of airport green atmospherics on mental health value, image, and loyalty among visitors and workers

Is corporate greening beneficial? Exploring the relationship between perceived corporate environmental behavior and organizational citizenship behavior

Effect of ethical leadership and corporate social responsibility on firm performance: A systematic review

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