Perceived Corporate Social Responsibility and its Implementation in Practice: The Case of Lithuanian Small and Medium-Sized Enterprises

Salciuviene, Laura; Hopenienė, Rimantė; Dovalienė, Aistė

doi:10.5755/j01.ee.27.4.14713

Cited by 13 publications

(15 citation statements)

References 41 publications

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“…CSR and CG are discussed in a substantial number of studies in management literature (Salciuviene et al, 2016). These concepts offer an understanding of the role of business in society and economy developing at the macro, meso, and micro levels.…”

Section: Origin and Evolution Of Csr And Cgmentioning

confidence: 99%

“…However, both concepts have been developing separately (Bhimani & Soonawalla, 2005), proposing competitive views on how business should be done and what goals should be achieved. The review of the existing literature indicates that both concepts are still far from providing answers to these questions; however, after years of conflicting approaches, it is possible to identify mutual links and synergies and offer a broader, more holistic view on companies (Beltratti, 2005;Jamali et al, 2008;Kolk & Pinkse, 2010;Salciuviene et al, 2016). The research problem in this article refers to the identification of the relationship and synergies between CSR and CG at the company level.…”

Section: Introductionmentioning

confidence: 99%

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Integrating Corporate Social Responsibility and Corporate Governance at the Company Level. Towards a Conceptual Model

Aluchna

Roszkowska-Menkes

2019

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Over the last decade strategic implications of CSR have become one of the most important area of research in social business literature. CSR initiatives are gradually advancing from philanthropic programs to authentic strategies intended to regain trust of society at large and generate social change, by simultaneously creating value for shareholders. The CSR isolated from strategy and governance does not provide a fundamental change towards integrated thinking and shift transition into low-emission and resource-efficient economy. Simultaneously, corporate governance proposing maximization of shareholder value and offering formal procedures, guidelines and evaluation standards cannot longer be an asset for companies if it remains detached from the assumptions of socially and environmentally responsible business. In this conceptual paper we use the results of the literature review to identify four stages of CSR and corporate governance integration.

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Section: Origin and Evolution Of Csr And Cgmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Integrating Corporate Social Responsibility and Corporate Governance at the Company Level. Towards a Conceptual Model

Aluchna

Roszkowska-Menkes

2019

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“…Lithuanian organizations have recorded stable progress in implementing CSR, when limited progress was achieved in improving the structural preconditions for CSR in society. Regardless of the progress achieved, empirical studies indicate several open issues regarding CSR's implementation in organizations and society (Salciuviene, Hopeniene, & Dovaliene, 2016). For example, Vasiljeviene and Vasiljev (2005) revealed that organizations in Lithuania favor profits over CSR and find economic CR more important than natural and social CSR.…”

Section: Corporate Social Responsibility In Lithuania and Sloveniamentioning

confidence: 99%

The Impact of Economic Attitudes on Natural and Social Corporate Responsibility – A Comparative Study of Lithuania and Slovenia

Nedelko¹,

Peleckienė²,

Peleckis

et al. 2019

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This paper reports on research that examines the state of corporate social responsibility (CSR) and the impact of economic attitudes on natural and social CSR in Lithuania and Slovenia. The study exposes CSR and organizational behavior theories and analyzes answers from 159 Lithuanian and 183 Slovenian business students considered as future employees. The authors established a model to examine the impact of economic CSR – considered through a “primary concern for economic results” and “devoting resources for CSR” to “natural CSR” and “social CSR.” In Lithuania interest in social CSR prevails, while in Slovenia interest is focused on natural CSR. The economic aspect of CSR is poorly appreciated in both countries. Associations between CSR aspects reveal that favoring economic results has no significant influence on natural and social CSR in the Lithuanian sample. In the Slovenian sample there is a significant and negative association between the concern for economic results and natural and social CSR. A positive and significant impact of devoting resources to natural and social CSR in both countries exists, but the impact is stronger for Slovenia than Lithuania. Devoting resources contributes more to a concern for social rather than natural CSR in both samples. Economic CSR explains significantly more variance in social CSR than in natural CSR. The findings could help improve and develop CSR behavior in organizations and among their future employees. They could also benefit higher education organizations and society.

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“…From 15 selected SMEs a total of six SMEs' managers/owners agreed to participate. Small sample sizes are usual in studies developing a theoretical model for further research (Salciuviene, Hopeniene, & Dovaliene, 2016). Furthermore, according to Morse (1994) in the case of the phenomenological study, at least six participants are recommended.…”

Section: Case Selectionmentioning

confidence: 99%

Exploratory study of Social CRM use in SMEs

Marolt¹,

Zimmermann²,

Pucihar

2018

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Social customer relationship management (social CRM) can enhance the performance of the enterprise through effective communication with customers and management of customer information. Whilst several studies have examined social CRM use from the perspective of large enterprises, relatively few have examined its use by micro, small and medium-sized enterprises (SMEs) which due to unique characteristics differ from large enterprises. The main objective of this paper is to provide a practical perspective on social CRM use in SMEs. This study applies a qualitative research approach by conducting six semi-structured interviews. To determine the antecedents of the intensity of social CRM, the dimensions of the intensity of social CRM use, as well as its impact on performance outcomes, a content analysis has been utilized. The findings reveal that social CRM use is complex; therefore, we propose a two-dimensional conceptualization of the intensity of social CRM use. Furthermore, this study identifies antecedents, which appears to influence the intensity of social CRM use, including relative advantages, compatibility, top management support, organizational culture, technology readiness and external pressure. This study also implies that more intensive use of social CRM appears to improve performance outcomes. Considering the findings, the recommendations for future research are provided.

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Perceived Corporate Social Responsibility and its Implementation in Practice: The Case of Lithuanian Small and Medium-Sized Enterprises

Cited by 13 publications

References 41 publications

Integrating Corporate Social Responsibility and Corporate Governance at the Company Level. Towards a Conceptual Model

Integrating Corporate Social Responsibility and Corporate Governance at the Company Level. Towards a Conceptual Model

The Impact of Economic Attitudes on Natural and Social Corporate Responsibility – A Comparative Study of Lithuania and Slovenia

Exploratory study of Social CRM use in SMEs

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