Perancangan Ulang User Interface Dan User Experience Pada Aplikasi Ladder Menggunakan Metode Design Thinking

Hidayat, Muhammad; Zaman, Baizul; Bahri, Syamsul

doi:10.55645/jtriste.v9i2.377

Cited by 2 publications

(1 citation statement)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Metode ini menerapkan proses berulang dengan berusaha memahami pengguna, menantang asumsi dan mendefinisikan ulang masalah untuk membuat strategi dan alternatif solusi yang bisa jadi tidak langsung terlihat dengan tingkat awal pemahaman kita. User interface dibuat menggunakan aplikasi Figma, Figma sering digunakan oleh para desainer UI/UX untuk membuat sebuah tampilan aplikasi baik yang berbasis desktop, web atau mobile app [6], [8]- [12].…”

Section: Informal | 137unclassified

Penerapan Metode Design Thinking Pada Perancangan UI/UX Sistem Informasi Penelitian Mahasiswa Berbasis Web

Firdonsyah,

Arwananing Tyas,

Ma'rifatun

2023

INFORMAL

View full text Add to dashboard Cite

Advances in technology provide opportunities to increase efficiency in various sectors, including the licensing process and the operations of government agencies. The Bantul District Health Office, as a health and research service provider, still relies on a semi-manual research licensing process. To overcome this, a structured research licensing information system is needed on a website basis. The stages of making a website start with UI/UX design. This study designed a UI/UX system using the Design Thinking method. The Empathize stage involves interviews and observations to understand the needs of users, especially the Head of the Health Office Program Subdivision. The Define phase identifies core requirements such as a list of user requirements, business process flowcharts, and the use of Figma for design and prototyping. The Ideate Stage involves brainstorming and wireframes, while the Prototype Stage produces the final design for testing. The Test phase involved Usability Testing, with fixes such as changing the message feature to notifications and adding the option to sign in with a Google account. The results showed that the prototype answered the problems of the Bantul District Health Office in designing the SIPENA UI/UX according to user needs.

show abstract

Section: Informal | 137unclassified

Penerapan Metode Design Thinking Pada Perancangan UI/UX Sistem Informasi Penelitian Mahasiswa Berbasis Web

Firdonsyah,

Arwananing Tyas,

Ma'rifatun

2023

INFORMAL

View full text Add to dashboard Cite

show abstract

Analysis and Design of Customer Relationship Management System on the SMEs Using Iconix Process

Fitri,

Wati,

Najaf

et al. 2024

intensif

View full text Add to dashboard Cite

Background: Integrating Customer Relationship Management (CRM) systems is crucial for small and medium enterprises (SMEs) to enhance customer relations and profitability. Many SMEs in Indonesia, including Go-Sumber Plastik, still need to fully utilize CRM systems, which are essential for managing customer data, improving satisfaction, and retaining customers. Objective: The purpose of this research is to analyze and design a web-based CRM system for Go-Sumber Plastik using the Iconix Process methodology to enhance user interaction and overall system effectiveness. Methods: The study employed the Iconix Process methodology, which includes a use case, robustness, sequence diagrams, a GUI prototype, and a test plan. The design was tested using Maze to measure user interaction efficiency and satisfaction. Results: The research revealed significant challenges in user understanding of the CRM system, particularly in managing activities and adding customer information. Tasks such as reporting and logging in had good user performance. The overall user interaction score was 81.1, indicating moderate effectiveness of the initial design. Conclusion: The results underscore the necessity for a more intuitive and streamlined CRM system interface for Go-Sumber Plastik. Implementing an effective CRM system can improve SMEs' competitiveness and profitability by systematically enhancing communication, managing customer data, and boosting business performance. Future research should focus on refining the user interface to reduce error rates and improve task completion efficiency. Enhanced visibility and user guidance are recommended to optimize system usability and customer satisfaction.

show abstract

Perancangan Ulang User Interface Dan User Experience Pada Aplikasi Ladder Menggunakan Metode Design Thinking

Cited by 2 publications

References 6 publications

Penerapan Metode Design Thinking Pada Perancangan UI/UX Sistem Informasi Penelitian Mahasiswa Berbasis Web

Penerapan Metode Design Thinking Pada Perancangan UI/UX Sistem Informasi Penelitian Mahasiswa Berbasis Web

Analysis and Design of Customer Relationship Management System on the SMEs Using Iconix Process

Contact Info

Product

Resources

About