Abstract:Syarif Hidayatullah State Islamic University of Jakartais an educational institution that is tasked with providing quality knowledge and education to students in educating the nation's children. In the current era of globalization, there is knowledge that must be managed for agencies. To achieve this, it is necessary to use existing information technology, namely the online-based Knowledge Management System application. In the world of education, a helpdesk application that helps in improving existing performa… Show more
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