“…Carer feedback relates to terms and practices including ‘explaining concerns to staff’, ‘telling staff how you are coping’, ‘views about care being provided’ and ‘cause for complaint or dissatisfaction’, all of which describe situations in which carers give feedback to staff about patient care or their experience of caring. Carer feedback may extend beyond carer engagement as it is defined here (see background) to include research about carer views and perspectives about caring beyond hospitals (Laitinen, ; Yeh & Bull, ), views about carer engagement in health care, satisfaction with coherence or quality of patient care (Mackenzie et al ., ; Andrén & Elmståhl, ) and experiences of transitions between care environments (Digby & Bloomer, ). Accordingly, many different methods of carer feedback exist and range to include carer engagement in clinical assessment of carer needs (Yeh & Bull, ), carer surveys (Andrén & Elmståhl, ; Laitinen, ), participation in research or evaluation studies (Rose et al ., ; Mackenzie et al ., ; Matson, ), development of tools or resources in palliative care (Hudson & Payne, ; Thomas & Moore, ) and contributing to professional education for dementia (Ellis, ).…”