People, posts, and platforms: reducing the spread of online toxicity by contextualizing content and setting norms

Record, Isaac; Miller, Boaz

doi:10.1007/s44204-022-00042-2

Cited by 7 publications

(2 citation statements)

References 37 publications

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“…Nonetheless, this would not reflect poorly on the engineer, the construction 1 This is not to say that no attention has been given to these questions. Simon (2010), Rini (2017), Miller and Record (2017), and Record and Miller (2022) are examples.…”

Section: Environmental Epistemologymentioning

confidence: 99%

Building Epistemically Healthier Platforms

Amico-Korby,

Harrell,

Danks

2024

Episteme

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When thinking about designing social media platforms, we often focus on factors such as usability, functionality, aesthetics, ethics, and so forth. Epistemic considerations have rarely been given the same level of attention in design discussions. This paper aims to rectify this neglect. We begin by arguing that there are epistemic norms that govern environments, including social media environments. Next, we provide a framework for applying these norms to the question of platform design. We then apply this framework to the real-world case of long-form informational content platforms. We argue that many current long-form informational content platforms are epistemically unhealthy. The good news? We provide concrete advice on how to take steps toward improving their health! Specifically, we argue that they should change how they verify and authenticate content creators and how this information is displayed to content consumers. We conclude by connecting this guidance to broader issues about the epistemic health of platforms.

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Section: Environmental Epistemologymentioning

confidence: 99%

Building Epistemically Healthier Platforms

Amico-Korby,

Harrell,

Danks

2024

Episteme

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“…This means that crime information on locality based social media is not necessarily reflective of fact or provided by experts. Algorithmic surfacing can amplify particular issues at the cost of others, while the modularity of posts and comments can result in context collapse (Record & Miller, 2022). Given most individuals on social media are passive rather than active participants, the overall crime narrative displayed to the collective is largely driven by a small proportion of prolific posters who may or may not be well informed about crime.…”

Section: Social Media For Neighborhood Watchmentioning

confidence: 99%

Locality-based social media: the impact of content consumption and creation on perceived neighborhood crime, safety and offline crime prevention

Zahnow,

Smith

2024

Preprint

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Locality-based social media (LBSM) are ubiquitous and serve as a vital source of hyperlocal news. Research has long noted the influence of television news and print media on perceptions of safety and behavioral avoidance. Yet, the role of locality-based social media (LBSM) in shaping perceptions of crime remains underexplored. Given the geographic proximity and locational familiarity associated with mediated crime, distributed through LBSM, a tendency for high resonance may exacerbate the cultivation of exaggerated perceptions of crime and reduce feelings of safety. Drawing on survey data from 1000 Australians, we conduct regression analyses to assess the extent to which frequency of exposure to crime on LBSM and intensity of engagement on LBSM influence perceptions of crime, safety and offline crime prevention behaviors. We find that individuals who create content on LBSM express lower perceptions of crime and fear of crime compared to individuals who only consume content on LBSM. Creators of content are also more likely than consumers to engage in offline crime prevention activities. Our findings highlight the need to consider ways to encourage more balanced engagement intensity across all members of community social media. Smaller groups that contain only local residents may be best suited to achieve this outcome.

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Locality‐based social media: The impact of content consumption and creation on perceived neighborhood crime, safety, and offline crime prevention

Zahnow,

Smith

2024

Journal Community Psychology

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Locality‐based social media (LBSM) allow members of the community to exchange news, connect with local people, and raise awareness of problems such as crime. This study aims to better understand the influence of LBSM on perceptions of community crime, safety, and crime prevention. Drawing on survey data from 1000 Australians, we assess the extent to which frequency of exposure to crime on LBSM and intensity of engagement on LBSM influence perceptions of crime, safety, and offline crime prevention behaviors. LBSM content creators perceive less crime and feel safer compared to individuals who only consume content on LBSM. Creators of content are also more likely than consumers to engage in offline crime prevention action. Our findings highlight the need to encourage more balanced engagement across all members of community social media. Smaller groups that contain only local residents may be best suited to achieve this outcome.

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People, posts, and platforms: reducing the spread of online toxicity by contextualizing content and setting norms

Cited by 7 publications

References 37 publications

Building Epistemically Healthier Platforms

Building Epistemically Healthier Platforms

Locality-based social media: the impact of content consumption and creation on perceived neighborhood crime, safety and offline crime prevention

Locality‐based social media: The impact of content consumption and creation on perceived neighborhood crime, safety, and offline crime prevention

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