Penggunaan Metode Technology Acceptance Model (TAM)  Dalam Analisis Sistem Informasi Alista (Application Of Logistic And Supply Telkom Akses)

Irawati, Tri; Rimawati, Elistya; Pramesti, Nayu Ariloka

doi:10.34010/aisthebest.v4i02.2257

Cited by 28 publications

(27 citation statements)

References 3 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…3. Attitude Toward Using (ATU) is user attitude becomes a measuring tool for the user actual condition in using the application, whether it affects emotions or not, so that conceptually the system can run as it should without disturbing the condition of system users [17]. 4.…”

Section: Methodsmentioning

confidence: 99%

E-Commerce Coffepedia with Technology Acceptance Model (TAM) Testing

Laulio

Daniawan²,

Suwitno

et al. 2022

bit-Tech

View full text Add to dashboard Cite

Coffee is one of the plantation commodities that has an important role in economic activities in Indonesia. Coffee is also one of Indonesia's export commodities which is quite important as a foreign exchange earner in addition to oil and gas. As a producer, Indonesia occupies the fourth position while as a consumer Indonesia is in seventh place, and coffee connoisseurs in Indonesia are growing rapidly at 8% for the development of coffee connoisseurs in Indonesia while the development of coffee connoisseurs in the world is only 6%. With the increase in coffee drinkers in Indonesia, the level of sales of coffee powder will also increase. In this study, the system was designed to facilitate the sale of coffee powder using prototyping methodology and the Technology Acceptance Model (TAM) for testing method. The purchasing system can make it easier and provide convenience for buyers and sellers in Indonesia. Based on the TAM test that has been carried out on 79 respondents, it shows the results that Attention to Use (ATU) affects Behavioral Intention to Use (BITU) by 4.427, Behavioral Intention to Use (BITU) affects Actual System Usage (ASU) 16.511, Perceived Ease of Use (PEOU) affects Attention to Use (ATU) by 3.130, Perceived Usefulness (PU) affects Attention to Use (ATU) by 6.712, and PU affects BITU by 4.692.

show abstract

Section: Methodsmentioning

confidence: 99%

E-Commerce Coffepedia with Technology Acceptance Model (TAM) Testing

Laulio

Daniawan²,

Suwitno

et al. 2022

bit-Tech

View full text Add to dashboard Cite

show abstract

“…Pos Indonesia sebagai penyedia jasa layanan pembayaran terbesar, terlengkap dan termurah di Indonesia (Mulyani & Kurniadi, 2015). Produk Posfin yaitu pulsa, pulsa pascabayar, paket data, bayar Listrik, bayar air (PDAM), cicilan/kredit, bayar BPJS Kesehatan, pajak penerimaan paerah, E-commerce (Tokopedia, Bukalapak, Blibli, Matahari mall dan Mnc shop), Telkom, bayar gas (PGN dan Petro Prabu) dan lain-lain (Irawati, Rimawati, & Pramesti, 2019). Dalam penelitian ini, hanya aplikasi berbasis web posfin saja yang menjadi topik dalam penelitian penulis dengan metode Technology Acceptance Model (TAM) (Widowati & Budihartanti, 2019).…”

Section: Pendahuluanunclassified

Analisis Faktor-Faktor yang Mempengaruhi Penggunaan Aplikasi Posfin Berbasis Web di Pt Pos Indonesia

NurJannah¹

2022

Locus

View full text Add to dashboard Cite

Pendahuluan: Sejarah mencatat keberadaan Pos Indonesia begitu panjang, Kantor Pos pertama didirikan di Batavia (sekarang Jakarta) oleh Gubernur Jenderal G.W Baron van Imhoff pada tanggal 26 Agustus 1746 dengan tujuan untuk lebih menjamin keamanan surat-surat penduduk, terutama bagi mereka yang berdagang dari kantor-kantor di luar Jawa dan bagi mereka yang datang dari dan pergi ke Negeri belanda. Sejak itulah pelayanan batavia. Tujuan: Objek dalam penelitian ini yaitu sebuah aplikasi Posfin berbasis web PT. Pos Indonesia untuk dianalisis, yang diambil sampelnya dari pengguna yang masih aktif menggunakan aplikasi berbasis web Posfin yang berada di wilayah Penajam Paser Utara. Metode: Penelitian ini keseluruhan membahas mengenai faktor desain antar muka, kemudahan, sikap pengguna, dan perilaku pengguna berpengaruh positif terhadap Kondisi nyata penggunaan aplikasi posfin berbasis web. dikumpulkan dan diolah sendiri oleh peneliti langsung dari subjek atau objek penelitian. Data primer yang digunakan dalam penelitian ini yaitu kuesioner yang didapatkan dari para responden yang masih aktif menggunakan aplikasi Posfin berbasis web khususnya yang berada diwilayah Penajam Paser Utara yang merupakan area dalam penelitian ini, dengan memberikan beberapa butir pertanyaan dengan sistem online yang diakses melalui google form. Hasil: Berdasarkan hasil penelitian dan pembahasan mengenai penerimaan Aplikasi Posfin menggunakan TAM, Kesimpulan: maka diambil kesimpulan sebagai berikut: a.Variabel Perceived Ease of Use berpengaruh signifikan terhadap variabel Perceived Usefulness dengan nilai signifikansi 0,000. b.Variabel Perceived Ease of Use berpengaruh signifikan terhadap variabel Attitude Toward Using c.Variabel Perceived Usefulness berpengaruh signifikan terhadap variabel Attitude Toward Using. Variabel yang sangat berpengaruh dalam penerimaan Aplikasi.

show abstract

“…However, service quality does not have a significant effect on loyalty. Irawati, Rimawati, andPramesti (2019), andWiharso et al (2022) in their research, which aims to determine the impact of the quality of mobile banking products on customer satisfaction at Bank Syariah Indonesia. According to the description, the second hypothesis (H2) in this study is formulated as follows:…”

Section: Theoretical Reviewmentioning

confidence: 99%

The Effect of Service Quality, Banking Digitalization, and Customer Relationship Management (CRM) on Customer Loyalty

Sampurna

Miranti

2022

JMP

View full text Add to dashboard Cite

Customer loyalty is an essential part of the sustainability of the banking system. Every bank has to maintain that value in some way. However, changes in banking activity due to the COVID-19 pandemic are considered to have an impact on customer loyalty. This also happened at Bank Syariah Indonesia KC Soetta Malang. Banking activities originally carried out conventionally (offline) have changed to online. BSI KC Malang Soetta increased its income every year and experienced a decrease in total expenses. It means that Islamic banking has good development and many enthusiasts. This study aims to look at the factors that maintain customer loyalty at BSI KC Malang by considering the value of service quality, banking digitalization, and customer relationship management (CRM). The study involved 140 customers by adopting a purposive sampling technique. Data retrieval is taken by questionnaire. The data analysis method used Structural Equation Modeling (SEM) with the help of SMART-PLS software. The results show that service quality, banking digitalization, and customer relationship management significantly affect customer loyalty.

show abstract

Penggunaan Metode Technology Acceptance Model (TAM) Dalam Analisis Sistem Informasi Alista (Application Of Logistic And Supply Telkom Akses)

Cited by 28 publications

References 3 publications

E-Commerce Coffepedia with Technology Acceptance Model (TAM) Testing

E-Commerce Coffepedia with Technology Acceptance Model (TAM) Testing

Analisis Faktor-Faktor yang Mempengaruhi Penggunaan Aplikasi Posfin Berbasis Web di Pt Pos Indonesia

The Effect of Service Quality, Banking Digitalization, and Customer Relationship Management (CRM) on Customer Loyalty

Contact Info

Product

Resources

About